Promoted multiple times with increasing leadership responsibility over 20 years with the company. Provides strategic direction as part of the ADM QFS Center of Excellence. Established quality and food safety standards across the global Animal Nutrition organization, including North American and the Caribbean. ➣ Implemented a new Quality Management System across the organization. ➣ Led the successful integration of several new global acquisitions into the ADM organization. ➣ Oversees staff hiring, training, and development.➣ Provided hands-on support to team members to achieve individual, divisional, and corporate goals.

Hand-picked by leadership to return to the milling division to lead a culture change. Directed a 10-person team, including a centralized laboratory that supported the milling facilities, R&D, and technical services. Recognized for consistently meeting monthly quality targets and KPIs, including customer complaint reductions, quality incident reporting, and process improvements. ➣ Spearheaded division-wide improvements in quality and food safety systems, technologies, and metrics to promote data-driven decision-making. ➣ Identified product quality risks and coordinated continuous improvements with production facilities and divisional/corporate experts to implement mitigation plans.➣ Earned commendation for developing and implementing an environmental monitoring program and finished a comprehensive testing program for micros.

Selected for this position after a company re-organization. Charged with identifying and implementing significant improvements of quality and food safety programs and procedures. Worked collaboratively with operations to ensure strict adherence to all quality and regulatory standards and 3rd party audit requirements. ➣ Presented recommendations for tangible opportunities to improve efficiencies and reduce costs.➣ Aligned multiple resources across several business units to reinforce quality and food/feed safety culture

Supervised six employees and led daily operations of a centralized laboratory dedicated to supporting animal nutrition manufacturing locations nationwide. Accountable for product quality and product safety for the animal food and pet food division. Oversaw staff hiring, training, development, and performance management; held budget and P&L responsibility. ➣ Established and implemented various quality metrics at the manufacturing level to monitor and track continuous improvements over time. ➣ Conceptualized and rolled out a standardized divisional quality manual that streamlined requirements from acquired companies to ensure alignment with ADM standards, regulatory requirements, and existing customer expectations. The manual is still in place after ten years. ➣ Led all FDA Reportable Food Registry reporting and coordinating product recalls; conducted quality and product safety audits at all manufacturing locations. ➣ Served as the primary point of contact for the customer complaint program, including ensuring corrective action, prompt follow-up, and eventual resolution.

Directed the implementation and ongoing maintenance of the quality, food safety, sanitation, and training programs of 40 ADM milling facilities throughout North America and the Caribbean. ➣ Scheduled and led food safety, quality assurance, and sanitation inspections for all ADM locations.➣ Assisted ADM facilities with problem resolution related to product quality and product safety.➣ Ensured that ADM facilities met customer and third-party audit requirements and customer expectations.