• Works with minimally invasive cardiac lead removal devices, blood flow monitoring devices, and in vitro fertilization devices• Designs and executes device verification and validation testing for DHF remediation• Creates and maintains risk management documentation for all devices• Designs and executes device usability formative/summative evaluations• Owns and executes corrective and preventative actions (CAPA) using Lean Six Sigma principles • Creates and/or verifies device packaging, labeling, and labeling translations to ensure regulatory compliance and ease of use to our end users• Knowledgeable in various EU MDR requirements, FDA Standards, BS/EN/ISO/ASTM Standards needed to keep our devices compliant for sale in the US, Europe, and other international markets• Consistently enters and pushes documentation through a controlled electronic change process• Works cooperatively with Production Engineering, Regulatory Affairs, Quality Assurance, Clinical Affairs, Product Managers, Information Technology, and Documentation Control in order to complete tasks and keep our devices safe, effective, and compliant

• Submitted authorization requests for cardiac medical equipment while meeting and exceeding daily productivity quotas• Contacted insurance companies to follow up on existing authorization requests• Interpreted complex medical records and insurance documents throughout the reauthorization process• Worked with sales staff to obtain purchase orders from VA medical centers• Operated multiple computer terminals simultaneously in order to input and retrieve data while setting up accounts and communicating with insurance companies

• Directly contacted patients and family members to provide local and national aid services, education programs, community events, and emotional support• Navigated Salesforce software in order to input and retrieve patient data

September 2018-December 2019:• Designed and conducted in vitro testing of a valved stent device to treat tricuspid valve regurgitation• Constructed a heart blood flow simulation utilizing a 3D-printed heart model• Collaborated with a UPMC Cardiovascular Surgeon in weekly meetings to share test results and conduct device revisionsJanuary 2018-April 2018:• Designed and fabricated tongue prosthetic assist device prototypes to treat patients with dysphasia• Conducted tests of prototypes and analyzed data using MatLab• Research published in Materials scientific journal

• Identified and repaired complex technical issues with campus networks and data jacks• Produced and maintained appropriate documentation for each repair• Assisted with complex hardware installation and maintenance

• Conducted in vitro viability testing of pH sensor incorporation in tongue prosthetic assist device (TPAD) for treating dysphagia• Drafted section for inclusion in TPAD manuscript and various abstracts for conference submissions on testing conducted• Presented research at the 2018 Biomedical Engineering Society (BMES) Annual Meeting in Atlanta, GA and the Science 2018 Conference at Pitt

• Ensured the safety of swimmers and maintenance of pool• Certified in First Aid/CPR/AED• Responsible for maintenance of customer accounts

• Transported patients in a timely manner to appointments and discharge• Assisted with day-to-day operations and provided clerical support