• Led a team in designing, developing, and deploying custom SharePoint Online solutions.• Utilized Power Automate to automate workflows, increasing efficiency and reducing manual tasks.• Created user-friendly applications using PowerApps, improving data accessibility and user experience.• Managed SharePoint site collections, ensuring optimal configuration and security.• Integrated various data sources to enhance business intelligence and reporting capabilities.• Provided leadership and mentorship to team members, fostering a collaborative and productive work environment.• Successfully managed project timelines, deliverables, and stakeholder communications.• Drove digital transformation initiatives, optimizing business processes and enhancing team collaboration.

• As a Business System Analyst in a bank, my role is to identify and analyze business requirements, assess the feasibility of proposed solutions, and design systems that meet the needs of the organization while ensuring compliance with industry regulations. I am responsible for documenting and communicating business processes, as well as developing and executing test plans to ensure system functionality. Collaboration with stakeholders across functional areas and translating technical requirements into understandable terms are critical components of my job duties. I strive to continuously improve existing systems and identify new technological opportunities that align with business goals.• As an AI language model, I can't actually have knowledge or expertise, but I can provide a description based on the given information. Cloud automation with Microsoft technologies such as Logic Apps and AzureSQL enables businesses to streamline their processes and increase efficiency. Integration of API functions further enhances the speed and accuracy of real-time business transactions, resulting in improved customer satisfaction and stronger operational performance.• As a Backup Admin in ASCCEND, my responsibilities include the reset of passwords and creation, deletion, and modification of access. I am also able to generate and extract reports using SQL, MS Access, FileZilla, CrushSFTP, and WinSCP. These tasks are essential in ensuring the security and access management of the company's systems and data. By executing these functions accurately and efficiently, I contribute to the smooth and secure operations of ASCCEND.

• Implementation and maintenance of cash management products such as Netbanking/eBanking facilities, Payroll Partnet Client, UCW, Bancnet eGov facilities, SSSnet EDI/Loan system and BIReFPS.• Onsite training for all the user of cash management products and government facilities.• Defining project software, hardware and network requirements.• Assisting clients regarding with their technical and non-technical concerns • User acceptance testing of ultimate check writer and Bancnet eGov.

• Implementation and maintenance of cash management products such as Netbanking/eBanking facilities, Payroll Partnet Client, UCW, Bancnet eGov facilities, SSSnet EDI/Loan system and BIReFPS.• Onsite training for all the user of cash management products and government facilities.• Defining project software, hardware and network requirements.• Assisting clients regarding with their technical and non-technical concerns • User acceptance testing of ultimate check writer and Bancnet eGov.

• Responsible for providing second level technical support and assistance to the subscribers who may need help or unable to acquire good connection such as slow browsing, unable to browse and selective browsing • Conduct on-the-spot troubleshooting in subscriber’s actual location.• Handles all trouble ticket escalations for finance, billing, sales, marketing, IT and Network Operations Center (NOC) by Level 1 and provide necessary actions if possible.• Responsible for the escalations and dispatches to be properly done according to set policies and guidelines• Knowledgeable in WIMAX 4G technology and services.

• Take over all responsibility primarily the creation and activation of new subscriber’s account• Facilitates account creation in LSLP, Customer Center system and Level 1 approval after account creation. • Prepare stock issuance acknowledgement form prior to issuance of CPE. Receive and issue stock to Sales Agents and Team Leaders. • Facilitate physical inventory of stocks upon opening and closing of the depot and sends End of Day Report of the Depot transactions. • Modify any error that resulted to encoding of subscriber’s information. Report any case of problems or errors causing a delay in the account creation and recommends appropriate solutions.