Jenny Hays Email & Phone Number

Tulsa, Oklahoma, United States

• Achieved an 94% improvement in budget variance over four months through strategic cost controls and effective expense management.• Reduced AWS costs by 43% and Azure costs by 24% through targeted migration efforts, optimization strategies, and comprehensive analysis and management of Reserved Instances and savings plans, significantly lowering operational expenses.• Expanded and restructured the infrastructure team for near 24x7 coverage by hiring and onboarding 4 near-shore resources alongside 3 offshore resources, enhancing support across SRE, DevOps, and Platform Engineering within four months.• Developed comprehensive standards and pricing models for Azure infrastructure, optimizing resource allocation and enabling precise budget forecasting for cloud deployments.• Oversaw vendor partnerships, strategically assessing performance to retain high-impact partners and phase out those delivering subpar value, ensuring optimal ROI on infrastructure investments.• Designed Jira workflows and templates to standardize task handling and establish time estimates for each task, enhancing visibility into assignments and enabling the team to efficiently manage an average of 500 tickets monthly.• Led program management and strategic planning for the migration of 20 production client environments from AWS to Azure, ensuring seamless transitions and minimal downtime while aligning with stakeholder expectations.• Reviewed Statements of Work (SOWs) to provide cost and time estimates for RFIs, coordinating effectively with the sales team.• Supporting the SOC 2 audit by providing key discovery efforts, contributing to a thorough evaluation of our security posture and ensure compliance with industry standards.

Tulsa, Oklahoma, United States

Oversee critical initiatives within the product organization to drive innovation and efficiency in software development and delivery.• DevOps Standardization: Lead efforts to standardize DevOps practices across the organization, promoting collaboration between development and operations teams to enhance speed, reliability, and scalability of software delivery.• QA Automation - Product SME: Spearhead initiatives to improve testing methodologies and tools, focusing on accelerating release cycles and enhancing product quality through the implementation of automated testing frameworks and continuous integration pipelines.• Client Conversion/UAT Activities: Manage client conversion processes and coordinate User Acceptance Testing (UAT) activities to ensure smooth product deployments and exceptional user experiences. Facilitate successful product launches and gather valuable feedback to inform future iterations.

Tulsa, Oklahoma, United States

•Developed and executed functional and regression tests for ten major releases of a web application that grew to over 1040 unique web pages •Established and managed the Quality Assurance (QA) group, including defining processes and workflows throughout all departments in an early-stage software company that offered upstream, midstream, and transportation Oil & Gas SaaS ERP solutions•Hired, trained, guided, and mentored 20-30 engineers across multiple engineering teams (QA, BA, Support) within a high-growth company that grew from 20 employees to 140+ over ten years •Managed offshore and onshore teams responsible for automation efforts using Selenium and Python•Led the consolidation, regression testing, and UAT of a high-performing code branch (v10) that merged 11 branches across 4 Repos with 3500+ commits, achieving a 150% improvement in processing speeds across 33 modules •Teamed with DevOps in the ERP cloud migration of internal and client servers/DBs from on-premise to the cloud (AWS) •Administered 20+ VMs, AWS instances, configuration files, and databases for QA, Product, Support, and Sales activities•Provided release and deployment management in support of 213 active code branches and 100+ unique client configurations; analyzed Git to identify code discrepancies between versions•Led daily stand-ups, sprint planning, reviews, and retrospectives as Scrum master and Kanban lead on multiple scrum teams concurrently•Ensured data integrity and compliance with SOC2 (Sarbanes-Oxley) requirements; Reviewed and approved up to 10 SQL/Rails scripts a day across 10-20 different clients’ Databases•Performed Data Stripping and Validation of large Databases (over one terabyte, 1400 tables)•Defined requirements and tested ETL processes extracting from XML, JSON, APIs, and staging tables

Ellicott City, Maryland, United States

• Turned around a troubled project by assessing the team and processes, implementing changes, and ultimately satisfying the government representative overseeing the program, resulting in program expansion after 3 months• Monitored and controlled project schedule, performance, and budget to ensure the timely completion of deliverables• Revamped the development/test/delivery cycle schedule for current and future increments of the program

• Authored technical sections for Readiness Reviews, Test facilities, Test planning, procedures and reporting, and Integration methodology for an SOA-based program, demonstrating expertise in technical writing.• Applied CMMI processes to proposed efforts that reflected the team’s collective experience in best engineering practices.• Provided input into the program schedule for all testing events

• Managed various phases of acquisition cycles for international DOD programs. • Oversaw system development, testing, integration, and deployment. • Facilitated DCID 6/3 security accreditation milestones and procedures• Approved test plans and procedures to ensure full requirement verification. • Developed and conducted testing activities for critical programs on a limited resource basis.

• Assisted government leads in the oversight of contractor activities in support of various programs. • Identified program and enterprise risks and provided/coordinated risk prioritization, assessment, and mitigation strategies.• Facilitated End User participation in meetings and milestones, ensuring they were well-informed of the program’s progress. • Facilitated problem resolution in all aspects of program implementation. • Review and approve all test plans, procedures, and transition approaches and schedules• Triaged Defects and gained consensus from all stakeholders on prioritization and burndown plans

• Provided system test and integration support for factory test and integration activities on the QFAP program. • Reviewed requirement allocations and coordinated with end users to ensure full verification (QA) of all enterprise requirements. • Maintained Requirements Traceability Matrices (RTM) and ensure proper requirements sell-off through formal testing activities. • Supported the verification planning team in the review and re-work of test procedures. • Defined and executed test scenarios.• Executed formal sell-off of requirements in factory acceptance tests. • Key contributor to the Enterprise Test Plan; outlining all testing at each end user site including specific configuration, resources, test data, and data flow definitions. • Coordinated site testing activities with participating external segments.• Utilized SQL commands and queries to test database compliance with requirements.

• Provided system test and integration leadership for the following GeoScout enterprise test activities at the factory and customer sites:• Requirement mapping, enterprise test concept development, test planning, coordination of enterprise integration• Identified and arranged for all pre-requisite test data needs, infrastructure, success criteria, and resource requirements.• Produced a resource-loaded Microsoft Project schedule for the waterfall life cycle that led to the successful delivery of an increment.• Designed and implemented an engineering tool to consolidate requirement traceability and accountability on a per-requirement scale for all projects in the increment. (RVTM)• Participated in and prepared peer reviews, customer briefings, and design reviews - Received Integrated Systems Outstanding Achievement Award (March 2004) for proactively creating the Requirements Verification and Accountability Matrix engineering tool and for contributions to a successful Design Review.

• Provided software development support to MIND External Messaging subsystem - template development team. • Designed and Developed templates in XML• Developed specific configuration files that provided API interface mechanisms into Oracle databases. • Maintained subsystem software documentation including Interface Control Documents (ICD), Internal Design Documents (IDD), Mission Scenario Views (MSV), and traffic tables. • Gained technical expertise within subsystems.• Performed peer reviews and inspections of code, templates, and documentation. • Demonstrated unit and integration tests, coordinating with Quality Engineering and documenting results in test reports.• Developed and utilized SQL queries to aid in the testing and verification of large-scale databases.- Received Raytheon Achievement Award (August 2002) for successfully developing and delivering External Messaging subsystem mission-critical configuration files on time.