José Henrique Costa Email & Phone Number

State Of São Paulo, Brazil

www.UNIDAX.com.br

2012 (DEVELOPMENT TEAM)• Management of 11 developers (~ 24.000 hours) in Brazil;• Two international projects involving 7 resources in India (~ 2500 hours);• Improvement of services quality;• Benefits collected through the real use of the "Standard Rules of Development";• Increase of structured processes;• Diversified jobs for each one of the team;• Team development for the new version of the software (AX2012).2012 (INFRASTRUCTURE TEAM) :: 01/Jan – 30/Jun•… Show more 2012 (DEVELOPMENT TEAM)• Management of 11 developers (~ 24.000 hours) in Brazil;• Two international projects involving 7 resources in India (~ 2500 hours);• Improvement of services quality;• Benefits collected through the real use of the "Standard Rules of Development";• Increase of structured processes;• Diversified jobs for each one of the team;• Team development for the new version of the software (AX2012).2012 (INFRASTRUCTURE TEAM) :: 01/Jan – 30/Jun• Management of 2 analysts (~ 2.000 hours);• Improvement of services quality;• Increase of structured processes;• Improvement of the company's servers structure;• Internet access control and measurement;• Increase of internet speed;• New anti-virus software implementation;• New proxy and firewall software implementation.2011 (DEVELOPMENT TEAM)• Management of 9 developers (~ 18.000 hours);• Improvement of services quality;• Improvement of compliance with working hours;• Indirect improvement of funcional specification documents;• Team commitment;• Definition of "Standard Rules of Development";• Increase of structured processes;• Diversified jobs for each one of the team;• Better definition of information flow.2011 (INFRASTRUCTURE TEAM)• Management of 2 analysts (~ 4.000 hours);• Improvement of services quality;• Balancing of the work load between team members;• Team commitment;• Increase of structured processes;• Diversified jobs for each one of the team;• Reducing in the time of replacement of notebooks and desktops;• Improvement of the company's cabling;• New wireless network;• Voip. Show less

.NET Senior Consultant - Jun/2010 to Dec/2010• Preparation, coordination, guidance development and maintenance in the coding and testing activities, preparation of documentation and operational manuals;• Requirements gathering, analysis, specification, system design, programming, testing, approval, implementation and monitoring systems required by users.• Sharepoint development.• IBM WebSphere MQ Series development.

System Coordinator - Jan/2009 to May/2010ABAP Programmer - May/2009 to May/2010System Analyst - Nov/2006 to May/2010• Responsible for coordinating the maintenance and developments of new versions of the company’s shop floor system;• Responsible for the project of transferring knowledge to other developers of the company held in Malaysia;• Maintenance and development of ABAP programs;• Preparation, coordination, guidance development and maintenance in the coding and… Show more System Coordinator - Jan/2009 to May/2010ABAP Programmer - May/2009 to May/2010System Analyst - Nov/2006 to May/2010• Responsible for coordinating the maintenance and developments of new versions of the company’s shop floor system;• Responsible for the project of transferring knowledge to other developers of the company held in Malaysia;• Maintenance and development of ABAP programs;• Preparation, coordination, guidance development and maintenance in the coding and testing activities, preparation of documentation and operational manuals;• Requirements gathering, analysis, specification, system design, programming, testing, approval, implementation and monitoring systems required by users;• Active participation in weekly teleconferences and meetings (in English) to detect problems in the process and gathering information for new developments;• Responsible for the complete development cycle of a system for tracking memory modules which are shipped to Dell, Lenovo, HP and IBM; and a request management system (ITIL) used in the United States, Puerto Rico, Brazil and Malaysia;• Expertise in large projects with teams in several countries;• Global users support. Show less

System Analyst - Apr/2002 to Oct/2006Developer - Apr/2002 to Oct/2006• Preparation, coordination, guidance development and maintenance in the coding and testing activities, preparation of documentation and operational manuals;• Requirements gathering, analysis, specification, system design, programming, testing, approval, implementation and monitoring systems required by users;• Implementation and maintenance of new systems;• Participation in major projects, including a… Show more System Analyst - Apr/2002 to Oct/2006Developer - Apr/2002 to Oct/2006• Preparation, coordination, guidance development and maintenance in the coding and testing activities, preparation of documentation and operational manuals;• Requirements gathering, analysis, specification, system design, programming, testing, approval, implementation and monitoring systems required by users;• Implementation and maintenance of new systems;• Participation in major projects, including a B2B portal and CRM solution, in the client which was allocated (Syngenta);• Expertise in large projects staffed by more than 30 people;• Active participation in training and lectures to other members of project teams and client. Show less

System Analyst - Mar/2000 to Mar/2002Developer - Oct/1999 to Mar/2002Trainee - Apr/1999 to Oct/1999• Requirements gathering, analysis, specification, system design, programming, testing, approval, implementation and monitoring systems required by users;• Data modeling;• Users support;• Participation in the development of a system which manages Sodexho’s distribution center in Latin America;• Responsible for the complete development cycle of a Call Center system… Show more System Analyst - Mar/2000 to Mar/2002Developer - Oct/1999 to Mar/2002Trainee - Apr/1999 to Oct/1999• Requirements gathering, analysis, specification, system design, programming, testing, approval, implementation and monitoring systems required by users;• Data modeling;• Users support;• Participation in the development of a system which manages Sodexho’s distribution center in Latin America;• Responsible for the complete development cycle of a Call Center system used in two multinational telecommunications companies (MetroRED and GlobalOne). Show less

Mba, Business Intelligence With Big Data

Mba, Project Management - Pmi

Bachelor, Computer Engineering

Specialist, Data Processing