• Management & coordination of all outside IT contractors (40+)• Project management of all IT projects (12)• Budgetary planning ($250,000/yr)• Supported 13 company locations• Administration of Office 365• Maintenance of Terminal Server / RDS system (99.99% uptime)• Active Directory 2003 administration• Server 2012 R2 / 2008 / 2003 administration • Workstation management (Thin clients, PCs, tablets)• Hyper-V server administration• IT inventory management… Show more • Management & coordination of all outside IT contractors (40+)• Project management of all IT projects (12)• Budgetary planning ($250,000/yr)• Supported 13 company locations• Administration of Office 365• Maintenance of Terminal Server / RDS system (99.99% uptime)• Active Directory 2003 administration• Server 2012 R2 / 2008 / 2003 administration • Workstation management (Thin clients, PCs, tablets)• Hyper-V server administration• IT inventory management (0% loss)• Print server management• Fortinet firewall and AP management• Veeam backup management• Camera system management• Minimal switch / router management Show less

• Exchange 2003 / 2010 Administration & Migration – 350+ mailboxes (99.99% uptime)• Lync 2010 Admin (99.99% uptime)• Active Directory 2003 – 2012 R2 (350 users)• SCCM 2007 & 2012 / FEP 2010 / WSUS 3.0• Server Administration – 2003 – 2012 R2 (110 servers)• Dell KACE K1000 / K2000 Patch Management Appliance• Verint DVR / Camera monitoring system(~335 cameras)• VMWare 5.x – Tertiary Administrator• Project schedules for IT projects• System and project… Show more • Exchange 2003 / 2010 Administration & Migration – 350+ mailboxes (99.99% uptime)• Lync 2010 Admin (99.99% uptime)• Active Directory 2003 – 2012 R2 (350 users)• SCCM 2007 & 2012 / FEP 2010 / WSUS 3.0• Server Administration – 2003 – 2012 R2 (110 servers)• Dell KACE K1000 / K2000 Patch Management Appliance• Verint DVR / Camera monitoring system(~335 cameras)• VMWare 5.x – Tertiary Administrator• Project schedules for IT projects• System and project documentation• Budgetary / capacity planning – Network Operations group• Microsoft SA Account Manager• 3rd tier Microsoft Office support • Supported 14 company branches Show less

• Exchange 5.5 / 2003 Migration & Administration – 1,500+ mailboxes (99.99% uptime)• Active Directory 2003 (2,000+ accounts)• Microsoft Windows Server 2003 & 2008 (150 servers)• Microsoft Software Inventory Specialist• Virus Response Team Lead• RSA Security server administration• SMS 2003 – Tertiary system administrator• Symantec BackupExec administrator• Light scripting for account maintenance• Network troubleshooting• Server / Workstation log… Show more • Exchange 5.5 / 2003 Migration & Administration – 1,500+ mailboxes (99.99% uptime)• Active Directory 2003 (2,000+ accounts)• Microsoft Windows Server 2003 & 2008 (150 servers)• Microsoft Software Inventory Specialist• Virus Response Team Lead• RSA Security server administration• SMS 2003 – Tertiary system administrator• Symantec BackupExec administrator• Light scripting for account maintenance• Network troubleshooting• Server / Workstation log analysis• Network topology diagrams and documentation• Print servers and printer maintenance• 2nd tier Outlook/Exchange support• Coordinated client documentation for DOE Red Team security audit Show less

Covered all aspects of the computer Help Desk industry.- Answered phones- Troubleshoot problems remotely, with and without the aid of remote control software- Coordinated and managed the laptop checkout pool.- Trained incoming personnel in proper procedures- Sr. Help Desk Technician during my final year- Supported all Microsoft and company developed applications