Director Of Service Operations
Current
Dec 2024 - Present
AeroLeads people directory · profile
Richard Arthur Email & Phone Number
Director, Customer Experience & Commercial Operations @ Duke Manufacturing Co. | Customer Experience Excellence
at
Beckwood Press Company
2 work emails found
@dukemfg.com
6 phones found area 217, 314, and 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Customer Experience & Commercial Operations @ Duke Manufacturing Co. | Customer Experience Excellence
Location
St Louis, Missouri, United States
Who is Richard Arthur? Overview
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Quick answer
Richard Arthur is listed as Director, Customer Experience & Commercial Operations @ Duke Manufacturing Co. | Customer Experience Excellence at Beckwood Press Company, based in St Louis, Missouri, United States. AeroLeads shows a work email signal at dukemfg.com, phone signal with area code 217, 314, 800, and a matched LinkedIn profile for Richard Arthur.
Richard Arthur previously worked as Director of Service Operations at Beckwood Press Company and Director, Customer Experience & Commercial Operations at Duke Manufacturing Co.. Richard Arthur holds Bachelor Of Arts (Ba), Marketing from Maryville University Of Saint Louis.
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Email format at Beckwood Press Company
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{first_initial}{last}@dukemfg.com
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AeroLeads found 2 current-domain work email signals for Richard Arthur. Compare company email patterns before reaching out.
Profile bio
About Richard Arthur
As Director at Duke Manufacturing Co., I've spearheaded initiatives elevating our customer experience and commercial operations, aligning our strategic vision with market evolution to foster customer lifetime value growth. My role encompasses championing a culture of excellence across all touchpoints, ensuring that our interactions with customers and partners not only meet but exceed their expectations, thus nurturing mutual growth.With expertise in key account management and marketing communications, my approach to leadership in the foodservice equipment sector is collaborative and impact-focused. The team's efforts in refining our commercial systems have positioned us as an industry leader, dedicated to providing transparent, seamless service that resonates with our clientele and drives Duke's enduring success.
Listed skills include Marketing Strategy, Marketing, Strategic Planning, Management, and 33 others.
Current workplace
Richard Arthur's current company
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9 roles · 27 years
Richard Arthur work experience
A career timeline built from the work history available for this profile.
Director, Customer Experience & Commercial Operations
CurrentHold responsibility for facilitating ownership of customer experience (CX) excellence throughout Duke and leading the commercial operating system. In addition, I ensure Duke’s vision for customer experience excellence is in alignment with targeted customers’ expectations and goals; delivering seamless, transparent, and frictionless interactions that.
Sep 2022 - Present
Director Of Customer Care And Commercial Systems
CurrentDuke Manufacturing Co. is an industry leader in the design and manufacture of equipment solutions for the foodservice industry, including major restaurant chains and dining facilities for schools and other institutions. Founded in 1925, the company is based in St. Louis, MO., with three U.S. manufacturing facilities and distribution and service centers in.
Feb 2016 - Present
Director Of Marketing And Customer Solutions
While maintaining my commitments to the marketing organization I worked to address the front-end needs of Duke’s custom design product line. Led the development of a managed project pipeline and established processes that enabled marked improvement in morale and performance.
Oct 2012 - Feb 2016
Marketing Manager
Collaborated with Duke Business unit managers to establish a core competency in Marketing and Marketing communications for Duke. Evaluated our brand identify and product portfolio positions and established standards for both. This work led to the development of the Product Management discipline at Duke and established the architecture for the Product.
Aug 2008 - Oct 2012
Senior Account Supervisor
Leveraged my account management and strategic marketing capabilities to manage the day to day operations and strategic marketing support of several significant B2B and B2C companies in the St Louis region. Held responsibility for new account acquisition and existing account growth
Mar 2006 - Aug 2008
Account Supervisor
Drone Communications
Established myself as a key team member of the account support team for several St Louis based B-2-B companies and worked to help in establishing a core competency of web development for the agency. In addition, I became a contributor on the account acquisition team.
2003 - 2005
~2 yrs
Account Executive
Held responsibility for new account acquisition and maintenance as well as screening, recruiting and placement of freelance marketing support personnel to agencies, corporations and nonprofit organizations in the St Louis area
2002 - 2003
~1 yr
Account Manager
Drone & Mueller And Associates
1999 - 2001
~2 yrs
2 education records
Richard Arthur education
Bachelor Of Arts (Ba), Marketing
Maryville University Of Saint Louis
Associate Of Arts (A.A.), Business Administration And Management, General
St. Louis Community College
FAQ
Frequently asked questions about Richard Arthur
Quick answers generated from the profile data available on this page.
What company does Richard Arthur work for?
Richard Arthur works for Beckwood Press Company.
What is Richard Arthur's role at Beckwood Press Company?
Richard Arthur is listed as Director, Customer Experience & Commercial Operations @ Duke Manufacturing Co. | Customer Experience Excellence at Beckwood Press Company.
What is Richard Arthur's email address?
AeroLeads has found 2 work email signals at @dukemfg.com for Richard Arthur at Beckwood Press Company.
What is Richard Arthur's phone number?
AeroLeads has found 6 phone signal(s) with area code 217, 314, 800 for Richard Arthur at Beckwood Press Company.
Where is Richard Arthur based?
Richard Arthur is based in St Louis, Missouri, United States while working with Beckwood Press Company.
What companies has Richard Arthur worked for?
Richard Arthur has worked for Beckwood Press Company, Duke Manufacturing Co., Direct Impact, Drone Communications, and Creatives On Call.
How can I contact Richard Arthur?
You can use AeroLeads to view verified contact signals for Richard Arthur at Beckwood Press Company, including work email, phone, and LinkedIn data when available.
What schools did Richard Arthur attend?
Richard Arthur holds Bachelor Of Arts (Ba), Marketing from Maryville University Of Saint Louis.
What skills is Richard Arthur known for?
Richard Arthur is listed with skills including Marketing Strategy, Marketing, Strategic Planning, Management, B2B, Leadership, Account Management, and Customer Service.
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