Jenna Carlyle Email & Phone Number

Plymouth, Massachusetts, United States

Waltham, Massachusetts, United States

• Spearheaded special projects on behalf of senior management.
• Increase operational readiness by maintaining the office supply inventory and processing on-time orders.
• Act as a liaison with IT to troubleshoot office technology issues, purchase new equipment, or process upgrades to deliver enhanced functionality, strengthen IP security, and support a hybrid work environment.
• Oversee all office facilities with a focus on security and safety in coordination with building supervisors.
• Manage a vendor portfolio to deliver high-quality, cost-effective office services and cleaning staff.
• Support organizational talent acquisition and development by onboarding new employees, maintaining staff records, and coordinating employee benefit sign-up in compliance with strict timelines and regulations.

Needham, Massachusetts, United States

• Managed office and laboratory operations for a late clinical-stage biopharmaceutical company focused on helping patients fight cancer with oncolytic viral immunotherapies.
• Mitigated risk and maintained strict regulatory compliance by maintaining all company records, including employee files, contracts, and client information.
• Reduced time to hire, enhanced the candidate experience, and improved hiring team efficiency by effectively optimizing calendar management, interview scheduling, and skills-based assessments.
• Drove brand awareness and strengthened the wider biopharmaceutical community by planning conferences from concept to production, developing marketing materials, and designing email campaigns.

• Led executive support, schedule optimization, meeting coordination, and client correspondence for 2 C-level executives while spearheading strategic projects, research, and reports to inform firm strategy.
• Oversaw all office administration, including budget management, expense tracking, and office logistics.
• Developed agendas, wrote meeting minutes, created follow-up action items, and ensured follow-through.
• Spearheaded all new hire onboarding and training by designing welcome kits, handbooks, and training materials to streamline orientation, reduce ramp-up time, and increase long-term employee retention.

Greater Boston Area

• Manage office management to support daily operations of a hypergrowth AI SaaS startup.
• Strengthened office security by partnering with building security for a seamless visitor experience, maintaining an accurate visitor log, providing temporary badges, and providing a professional first point of contact.
• Optimized executive calendar management and travel accommodations based on preferences, policies, and costs with detailed travel itineraries to ensure preparedness for all meetings and events.
• Cultivated company culture and the customer community by planning and launching in-office events.

• Oversaw office management and administrative support for the leasing team.
• Serve as the primary point of contact for all inbound inquiries by providing information about available properties, leasing terms, rental rates, and amenities to secure the interest of prospective tenants.
• Address, investigate, and promptly resolve tenant concerns, complaints, and maintenance requests.
• Eliminate payment delinquency by collecting, processing, and recording all rental payments.

Hanover, MA

Planning and coordinating administrative procedures; creating and maintaining ways to better streamline business processes. Answer all emails directed to business inbox. Provide a smooth andcomprehensive flow of information for the the CEO on a daily basis regarding business operations. Maintain expense reports. Run payroll. Pay customer referrals and.

Responsible for client accounts and monthly collection of membership dues. Monitor and maintain office supplies, gym supplies, and merchandise inventory. Daily, weekly, and monthly reporting to business owner to ensure accurate records and goal setting. Ensure equipment is properly maintained and serviced. Maintain administrative records such as company.

Braintree, Massachusetts, United States

Dedham, Massachusetts, United States

Braintree, Massachusetts, United States