Jonathan Dowling Email & Phone Number

Los Angeles, California, United States

Kansas City, Missouri Area

-Enhanced market presence and operational efficiency for several niche retailers, including a Japanese-inspired merchandise store, an Asian grocery, and a Hair salon, through tailored remote and onsite consulting services.- Maximized inventory turnover and profitability for client stores by implementing data-driven strategies that refined product.

Los Angeles Metropolitan Area

- Elevated manuscript quality through comprehensive editing and creative strategies for a published author, leading to the successful preparation for the publication of two fiction manuscripts.- Enhanced narrative structure, character development, and linguistic precision of manuscripts, significantly improving their overall quality and readability.

Greater Los Angeles Area

- Responsible for Personal Shopping, Wedding & Gift Registry, Corporate B2B Sales, and Studio Services programs across the Southwestern region, managing a diverse team of over 80 employees across 40 stores in three states.- Exceeded annual sales targets by 7.5%, generating $20.3 million in 2016 through the implementation of targeted social media campaigns.

Greater Los Angeles Area

- Managed a $23M revenue portfolio with Profit & Loss responsibility, overseeing four department managers and two merchandise team managers. Achieved operational and financial goals through effective budget management, revenue forecasting, and cost control, driving a 3% improvement in profitability.- Drove a 5% increase in sales by strategically aligning.

Greater Los Angeles Area, San Diego, Arizona, Nevada, Hawaii

- Enhanced sales and service outcomes across the newly formed Southwest Region by strategically implementing managerial training programs, advanced reporting mechanisms, and innovative recognition tools.- Significantly improved the frequency and quality of coaching interactions between managers and sales associates, leading to the highest rank in customer.

Cincinnati, OH

- Pioneered sales effectiveness initiatives across Macy's four operating divisions and Bloomingdale's, focusing on resource planning, development, performance management, and employee recognition, establishing a customer-centric selling culture that consistently met or exceeded sales targets.- Set a corporate milestone by achieving the highest customer.

Saint Louis, MO

- Revitalized training and recognition programs for associates and managers, markedly boosting sales and customer service ratings across 425+ department stores and 200+ bridal stores nationwide.- Directed the strategic use of customer data analytics to spearhead continuous improvements in sales and customer service processes, culminating in the.

Greater New York City Area

- Implemented strategic programs to enhance sales and customer service across 82 full-line department stores and five clearance centers, significantly improving response times and customer satisfaction.- Conducted regular store visits to ensure the implementation of customer service standards, facilitating direct feedback and fostering a culture of.

Greater New York City Area

- Led a two-member Human Resources team, managing comprehensive HR functions for over 300 employees. Orchestrated recruitment, hiring, and onboarding processes to ensure seamless integration of new hires into the organization.

Greater New York City Area

- Managed the Women's Ready to Wear, Men's Sportswear, and Dress Departments, focusing on employee development to build a high-performing team adept at meeting and exceeding sales targets.- Implemented effective merchandising strategies and staff training programs that resulted in significant sales growth, improving customer satisfaction and loyalty across.

Political Science And Government

Retail Business Management & Fashion Merchandising