Jacob H. Email & Phone Number

I learn quickly and eager to continue learning new skills and obtain more knowledge.I work independently or within a team, also respecting time constraints and adhering to deadlines.I am able to troubleshoot problems but willing to ask when additional information may be required.I have demonstrated the ability to work within an effective team.I communicate effectively and to the point, both in technical and simplified terms.I am able to manage projects and ensure their completion within set deadlines.I manage expectations through effective communication with both clients and colleagues.I demonstrate an ability to effectively lead a team and provide mentoring and coaching when required.I am able to identify issues and provide solutions with the documentation needed for others to follow.Specialties: • Windows Operating System, Windows Server, Mac OS/X, and Linux• Firewalls, Internet Filtering, Virtual Private Network (VPN), and Antivirus Software• MS System Center Configuration Manager (SCCM).• MS Active Directory and Group Policy Manager• Mobile Device Administration and Support• MS Office• OpenText Document Management System (DOCS)• Connectivity of a Computer to a Domain/Network• Installation and Troubleshooting of Hardware• Marvel MSM system• Paramedic Services Hardware and Software (ZOLL ePCR, ZDMC, and MOH Locator)

Listed skills include Windows 7, Windows Server, Active Directory, Group Policy, and 21 others.

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  Mohawk College