Justin Hein

Justin Hein Email and Phone Number

TS/SCI cleared senior policy manager and cybersecurity professional advising on Air Force Cyber Operations | CISSP | PMP | CGRC | M.S. Cybersecurity | Lets connect! @ United States Air Force
texas, united states
Justin Hein's Location
San Antonio, Texas Metropolitan Area, United States
About Justin Hein

As a Senior Policy Manager at the US Air Force, I leverage my 18 years of cybersecurity experience and my MS in Cybersecurity Technology to lead and oversee the daily operations of a 38-member team of cyber security professionals. I am responsible for developing and implementing policies and procedures to manage risk on 27 specialized cyber platforms and to ensure compliance with NIST 800-53 standards and the Risk Management Framework.I have a proven track record of delivering innovative and effective solutions to complex cyber challenges, such as spearheading the launch of a new cyber operations division, simplifying system risk assessments, and performing trend and analysis on system faults. I have also earned multiple advanced IT certifications, such as CISSP, PMP, CGRC, and Security +, and received several honors and awards for my outstanding performance and leadership. I am passionate about staying current with the latest technologies and best practices in the cyber domain, and I am eager to contribute to the mission and vision of an organization that values excellence, innovation, and teamwork.

Justin Hein's Current Company Details
United States Air Force

United States Air Force

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TS/SCI cleared senior policy manager and cybersecurity professional advising on Air Force Cyber Operations | CISSP | PMP | CGRC | M.S. Cybersecurity | Lets connect!
texas, united states
Website:
airforce.com
Employees:
238536
Justin Hein Work Experience Details
  • United States Air Force
    Senior Enlisted Leader, Communications Directorate (16 Af/A6)
    United States Air Force Feb 2024 - Present
  • United States Air Force
    (Senior Policy Manager) Division Senior Enlisted Leader, Cyber Operations (16 Af/A6O)
    United States Air Force Jun 2022 - Feb 2024
    Joint Base San Antonio-Lackland
    • Managed daily operations of a 38-member team of cyber security professionals, ensuring all operations ran smoothly and efficiently resulting in being recognized as organizations top Senior Manager for 2022.• Spearheaded the launch of a new cyber operations division by developing a comprehensive operations plan and setting up policies and procedures to manage risk on twenty-seven specialized cyber platforms.• Simplified Subordinate Authorizing Official system risk assessments by developing an Interconnection Security Agreement template to identify key areas of concern based on organizational risk tolerance and appetite. • Oversees AF requirements for Congressionally mandated Comply-to-Connect program. Delivered quarterly program updates to DoD Chief Information Officer. Worked with senior executives to create a 5-year strategic plan to interrogate and secure 1.4M unclassified and classified network devices across 185 global locations.• Selected as Air Force enlisted representative and temporarily assigned to re-write Cyber 300, an advanced Professional Continuing Education course. Validated eighty-nine earlier and eleven new knowledge, skills, and abilities, wrote an updated course purpose statement, developed course goals, and focus areas designed for the development of 5,000 senior cyberspace professionals (O-5, GG-13, E-8 and higher).• Worked with stakeholders to ingest cyber requirements into the Air Forces’ Big Data Platform to identify network posture across 185 locations providing real-time cyber security visibility to Chief Information Officer.• Led team for 3-months on a 4-year Vulnerability Management Technical Order (Corporation strategic guidance) update incorporating emerging IT trends streamlining 187 organizations to corporations’ best security practices.• Steered the corporations Cyber Readiness weekly meeting agenda with over three hundred stakeholders.
  • United States Air Force
    (Senior Operations Manager) Flight Chief, Special Missions (612 Acoms)
    United States Air Force Oct 2021 - May 2022
    Davis Monthan Air Force Base, Arizona, United States
    • Directed an organization with twenty-six personnel, supervised five department managers performing Information Assurance, Security Operations Center, mobile AOC communications, H/VAC & Electrical Power operations.• Led Security Operations Center through seventeen incident response activities, including investigation, containment, & remediation of security incidents. Recognized as organizations top Senior Manager of the Quarter.• Oversees network threat and mission analysis and employs countermeasures using Cyberspace Vulnerability Assessment/Hunt (CVA/H) system, Elastic Beats, and other specialized resources.• Managed 3-week system and security evaluation of next-generation automated mission debrief platform and recommended eighteen fix actions prior to system implementation throughout corporation.• Plans initial communications deployment of assets to support special cyber missions in South America.• Developed organizations incident response plan to recover from cyber events.• Validates system upgrades for compliance and security vulnerabilities. Works with department managers to resolve gaps in security resulting in clearing over ten-thousand system attack vectors.
  • United States Air Force
    (Director Of Staff) Superintendent, Commanders Programs (612 Acoms)
    United States Air Force Oct 2020 - Sep 2021
    Davis Monthan Air Force Base, Arizona, United States
    • Hand-selected over 10 senior managers for newly created position. Led 9 personnel who performed Human Resource functions, quality assurance, personnel and equipment evaluations, managed organizations operation and maintenance budget for a 112-member organization.• Developed and implemented a comprehensive Human Resource (HR) guide ensuring that 100% of 112 promotion packages and appraisals were correct and completed before the organization’s promotion board deadline.• Conducted personnel evaluations to certify eighty-seven technicians on 2,000 tasks in support of a $55M system.• Performed trend and analysis on a 7-month system fault. Isolated root cause in under 1-week and worked with stakeholders to resolve firewall issue cutting technician trouble tickets system access time from 5 minutes to less than 10 seconds.• Managed planning, prioritization, and implementation of a $1.7M fiscal year budget to include travel, office supplies, weapon system equipment, IT modernization efforts, contracts, and personnel training efforts.• Modernized the accountability and lifecycle of all IT equipment for the 612 Air Operation Center and deployable communications equipment by standing up a centralized work-center with 3-members to manage the process ending the added duty responsibility for twenty-six service members.• Evaluated twenty-five program administrators who managed Emergency Management, Safety, Unit Fitness Program Management, Records Management, DoD 8570, and other programs achieving an “Outstanding rating” during organizational 3-year compliance inspection.
  • United States Air Force
    (Senior It Operations Manager) Section Chief, Aoc Systems Administration (612 Acoms)
    United States Air Force Jun 2019 - Sep 2020
    Davis Monthan Air Force Base, Arizona, United States
    • Led a team of 26 IT professionals in daily operations, maintenance, and implementation of innovative IT solutions for the $55M Falconer Weapon System. Recognized as organizations top Senior Manager of the Year for 2019.• Steered 42-member consisting of 4-teams emergency ‘Log4j’ critical vulnerability remediation team. Manually upgraded 253 specialized systems around the clock in 3-days versus 6-week planned upgrade.• Managed 12 Agile Release Events to accelerate weapon system IT upgrades resulting in being recognized by the Special Program Office as the #1 of 26 weapon systems in the AF enterprise. • Directed 110 personnel with Command Cyber Readiness Inspection efforts. Established organization program, managed 1K POA&Ms, vulnerability remediation efforts on 1.2K unique systems, and implemented quarterly Defense Information Systems Agency-mandated Security Technical Implementation Guide (STIG).• Led operations during COVID-19. Automated Operating System installs, created virtual collaboration environment for operational and staff meetings resulting as being named General Rawlings Team of the Year for the Region.• Contracting Officer Representative (COR) for $1.2M contract. Evaluated contract performance and provided weekly reports. Executed Corrective Action Reports (CAR) when performance did not meet intended quality thresholds.
  • United States Air Force
    (Department Manager) Ncoic, Cyber Systems Operations (100 Cs)
    United States Air Force Jun 2016 - May 2019
    Raf Mildenhall, England, United Kingdom
    • Led thirteen military and civilian personnel in daily operations on a $70M network with a 10-terabyte storage system, 4K IT incident tickets annually for 5.5K customers. Recognized as organizations IT professional of 2017.• Managed Assured Compliance Assessment Solution (ACAS) suite. Performed weekly vulnerability scans to find and remediate open vulnerabilities on two networks, 5.5K endpoints. Utilized Tanium and ARAD to assist in process.• Ensured 472 Military Technical Orders (MTO), Time Compliance Network Orders (TCNO), were executed to meet corporation security compliance directives with a 97% on-time rate achieving “Best in district” accolades.• Innovated a secure virtual private network accessible share drive resource supplying extra storage space and remote access to 250 organization leaders enabling telework capabilities. Lauded by Organization CEO.• Executed duty as Change Configuration Board member to evaluate and approve all network change requests. Tracked life cycle of each request and coordinated with multiple high-level organizations for implementation.• Hand-selected and temporarily assigned for three-weeks to lead seven-member night support team responsible with ensuring all communications systems were functional and operating as intended.• Recognized by Regional cyber inspection team during 3-year regional compliance evaluation with a "Team of Excellence" award for organizations’ Outstanding vulnerability management program.
  • United States Air Force
    Department Manager, Change Management (96 Cs)
    United States Air Force May 2014 - May 2016
    Eglin Air Force Base, Florida, United States
    • Led a 6-member team with managing network change requests lifecycle for a $70M enterprise network through Automated Information System, local change management plan, Air Force policies and procedures.• Coordinated and evaluated all network change request actions between 133 points of contacts at the AF-largest base, regional network operations center and other DoD entities.• Accelerated change by fixing inefficiencies in the change request approval process through delegating network modification approval downward from the CIO to respective subject matter experts. This shortened initial project approval down by 2-weeks increasing flexibility to $910M Test and Evaluation operations portfolio.• Temporarily assigned as Department Manager, Communications Focal Point leading an 8-member 24/7 operations department. Oversaw communication support growth from one hundred to 3.5K users. Tracked trouble tickets throughout its lifecycle and prioritized IT support actions and response with sixty-two Tier 1/2 technicians.• Streamlined new organization IT requirements by developing a SharePoint on-boarding project site. Worked with stakeholders to understand unique requirements, assigned tasks to applicable work center, and managed project until completion resulting in being recognized as organizations top professional of the quarter for 2015.
  • United States Air Force
    (Lead Isso) Deployed Integrated Joint Special Technical Operations Sys Admin & Security Manager
    United States Air Force May 2013 - May 2014
    Undisclosed Location, Southwest Asia
    • Sole Special Access Program (SAP) system and desktop administrator providing 24/7 support for a team of over one hundred security and operational specialists across multiple geographically separated locations. • Performed Special Security Officer duties by coordinating eighteen clearance upgrades, validated 83 clearance investigations, and submitted polygraph requests in support of the nation’s highly classified program portfolio. • Verified account paperwork to ensure “need-to-know” access and training requirements were achieved.• Performed COMSEC re-keys of network devices using Simple Key Loader (SKL) to ensure secure communications.• Ensured facility accreditation by coordinating with specialized law enforcement to evaluate emergency response times met required security thresholds. Wrote After Action Report to identify deficiencies and built way forward.• Developed and managed information security policies, standards, and weekly audits to ensure compliance with security requirements. Recognized as organizations top middle-management professional of the quarter.• Worked with multiple 3-letter agencies to quickly accredit and authorize a temporary secure working area for the Commander, United States Central Command. Lauded for professionalism.
  • United States Air Force
    Supervisor, Theater Deployable Communications (728 Acs)
    United States Air Force Jun 2010 - Apr 2013
    Eglin Air Force Base, Florida, United States
    • Managed $5.5M theater deployable communications package including installation, maintenance, software patching, system upgrades and troubleshooting of communications systems. Recognized as organizations IT professional of the year for 2010 & 2011 and Regional IT professional of the year for 2012.• Established comprehensive COMSEC program operating instructions ensuring 100% accountability of over 1K cryptographic keying materials resulting in zero write-ups during four semi-annual compliance inspections.• Temporarily assigned as Supervisor, Communications Support at forward-operating location. Managed COMSEC support for all network devices while also traveling to high-risk locations for re-supply missions.• Supervised team of six professionals providing desktop, phone and printer support for 350 personnel.• Performed site-surveys, and pre-deployment planning of communication network employments in various terrains and theaters. • Developed standard operating procedures and training materials for six junior members resulting in qualifying them 3 months ahead of corporation standard.
  • United States Air Force
    Enterprise Services Technician (561 Nos)
    United States Air Force Apr 2009 - May 2010
    Peterson Air Force Base, Colorado, United States
    • Managed, diagnosed, analyzed performance, and availability on $205M enterprise network using NetIQ Application Manager and SMARTS InCharge network management tools supporting 320K users at 58 locations.• Set-up first deployment of network monitoring capabilities at forty-two locations for West Coast operations enabling proactive network performance and response to solve issues prior to becoming critical network outages.• Completed Time Compliance Network Order by verifying and/or implementing 276 network monitoring protocols ensuring 100% compliance three-days ahead of organizational deadline.• Hand-selected and temporarily assigned to another organization responsible for the account creation and providing desktop support to two-thousand members and coalition partners during a 3-week surge in operations.
  • United States Air Force
    Comsec Accountant (31 Cs)
    United States Air Force Mar 2006 - Mar 2009
    Aviano Ab, Italy
    • Lead Communications Security (COMSEC) accountant for regions second largest account with 12K cryptographic material and two-person control material. Promoted 6-months early ahead-of-peers for superior performance.• Performed semi-annual inspections evaluating seventy-three sub-accounts and three geographically separated organizations program management and recommended program fix actions to ensure strict compliance.• Worked with account manager to define requirements and ordered new COMSEC material through various Controlling Authorities converting physical key tapes to electronic saving 200 man-hours per year.• Managed daily operations of Electronic Key Management System and performed daily and weekly back-ups.• Overhauled COMSEC Responsibility Officers (CRO) training by incorporating hands-on and performance assessments which ultimately decreased program write-ups by 23% in less than 3-months for 63 CROs.• Managed base Cryptographic Access Program (CAP) ensuing enrollment and compliance for three-hundred users.
  • United States Air Force
    Deployed Third Country National Escort
    United States Air Force Jan 2007 - Jun 2007
    Balad, Salah Ad Din, Iraq
  • United States Air Force
    Equipment Control Technician (17 Cs)
    United States Air Force Jan 2005 - Feb 2006
    Goodfellow Afb, Texas

Justin Hein Education Details

Frequently Asked Questions about Justin Hein

What company does Justin Hein work for?

Justin Hein works for United States Air Force

What is Justin Hein's role at the current company?

Justin Hein's current role is TS/SCI cleared senior policy manager and cybersecurity professional advising on Air Force Cyber Operations | CISSP | PMP | CGRC | M.S. Cybersecurity | Lets connect!.

What schools did Justin Hein attend?

Justin Hein attended University Of Maryland Global Campus, American Military University, Community College Of The Air Force.

Who are Justin Hein's colleagues?

Justin Hein's colleagues are Alex Domann, Josh Reynolds, Joe Proctor, Don Hedge, James Briggs, Jesus Almonte, Gregory Marzolf.

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