Jason Helfman Email & Phone Number

San Luis Obispo, California Area

Update ports for the FreeBSD project.

San Luis Obispo, California Area

San Luis Obispo, California Area

• Active and working lead on all day-to-day operations; building and supporting the Server, SAN, Backup, Workstation and Foundry Network Infrastructure.• Created imaging system that was used in installing all servers and workstations.• Upgraded entire network from older hardware to X448 Foundry fiber switches.• Worked with Sun Microsystems and Professional Services in implementing and migrating 1.2 Million dollars worth of equipment into the infrastructure.• Resolved user related issues with desktop environments. This includes Linux, MacOSX and Windows XP.• Migrated Production to SAN for increased performance and reliability.• Delegated, and prioritized tasks for the Information Technology team.• Implemented and maintained system and network monitoring with Nagios Software.

• Manage sites, vendors and tools for business and consumer operations.• Manage, fulfill and facilitate end-user requests through ticketing system.• Work with Credit Agencies in trying to minimize downtime through reporting, monitoring and communication of issues that surface during daily operations. • Prioritize, manage and work on projects during off-peak business transactional periods, including, but not limited to: System, Applications and Network monitoring, central logging facilities, standard release and operational practices, archival and backup processes.• Release site code, ensuring that all products, tools and sites are fulfilling business and consumer needs.

• Lead Veritas Netbackup Administrator. Started company with backup procedures that were not in place. Primary clients are Network Appliances through NDMP technology. Moved backup operations to a Fiber SAN solution with a Scalar i2k with LTO tape technology.• Assist in daily duties, standard daily operations and end-user requests through ticketing system. Modify mail routing for clients, SSH key authentication for batch job processes, build RPMs for various projects.• Installed Bugzilla and Bonzai project packages for Developers.• Maintain, build and support infrastructure as business needs demand.

• Field end-user support calls for software and Operating System issues.• Installation and support of hardware, software and external device with Windows and Mac. • Installation of service packs, drivers and patches.• Setup and installation of computers for end-users.• HP/Xerox printer maintenance, support, setup and installation.• Projects have included, but not limited to: email cleanup and offline storage, imaging of 30 computers, system-wide enhancement software installations for Outlook Voicemail.

Everything and anything you can imagine in the Unix world.

Bs, English, Journalism

Activities and Societies: Eastern Echo (school newspaper), Cellar Roots (school literary journal), Alpha Epsilon Pi Fraternity

Education record

Took Philosophy and Psychology courses to "get my feet wet" before college. This was probably not the best thing to do the summer before I.