Jhermi Mehta Email & Phone Number

Calgary, Ab, Ca

Calgary, Ab, Ca

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

• Perform Account Administrator Role• Create monthly Employer specific reports• Develop agenda for internal team meetings, document, draft, and distribute minutes as appropriate.• Coordinating with internal ComplyWorks teams in a professional manner• Assist with the creation of Client Business Reviews• Works with assigned Client Support Representatives to deliver on action items and recommendations as defined• Conducts analytical analysis to help determine the requirements of reporting and analytics for clients, internal staff and other stakeholders.• Perform quantitative and qualitative analysis and clearly communicate findings.• Report to various levels of management on project milestones for departments.• Drive a continuous improvement mindset using business process analysis including developing performance measurements to monitor and measure the effective and efficient delivery of end-to-end processes.

Calgary, Alberta, Canada

• Conduct analytical analysis to help determine the requirements of reporting and analytics for clients, internal staff and other stakeholders.• Collects and analyzes data to provide insights on internal and external initiatives.• Responsible for assisting in the successful roll-out of the Operational Excellency program, helping team align to successfully measure performance metrics in an efficient way.• Works to align all teams to successfully sell, deploy and support the adoption of the CMS platform, and use of compliance profiles.• Provide reporting and analytics support including the generation of accurate and timely standard and ad-hoc reports.• Identify and understand key business value drivers and performance metrics.• Perform quantitative and qualitative analysis and clearly communicate findings.• Report to various levels of management on project milestones for departments.• Drive a continuous improvement mindset using business process analysis including developing performance measurements to monitor and measure the effective and efficient delivery of end-to-end processes.• Present concepts and facilitate meetings with internal teams as part of the Operational Excellency program.

Calgary, Alberta, Canada

• Verifying subscriptions as per ComplyWorks and client guidelines with a high level of accuracy• Recording of timely, accurate, concise and clear notes for all support queries and subscriber account activities• Data entry pertaining to the ongoing maintenance of customer subscriptions, within given guidelines• Customer support in relation to incoming emails• Resolving product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, assisting and/or completing correction or adjustment, and following up to ensure resolution• General troubleshooting, as well as observation and communication of errors within the ComplyWorks system• Welcome and assist visitors that arrive on site

Calgary, Alberta, Canada

• Welcoming each student and helping them get started with their assigned task of the day which includes writing their start time on their Workout Plan• Marking students’ worksheets• Assembling student’s binders correctly• Reminding students to place their Mastery Checks on the appropriate shelf and to sign out

Calgary, Alberta, Canada

• Welcoming each student and helping them get started with their assigned task of the day which includes writing their start time on their Workout Plan• Marking students’ worksheets• Assembling student’s binders correctly• Reminding students to place their Mastery Checks on the appropriate shelf and to sign out

Calgary, Alberta, Canada

• Recruitment  Recruit eligible candidates by analyzing applications, updating database, interviewing & scheduling sessions Performing data entry of students’ application forms and their surveys • Attendance Tracking attendance on online database & updating tutors for associated schedule changes Performing data entry of students’ attendance • Program Assisted students in various mathematical courses and guided them towards academic success Facilitating diploma preparation sessions for semester• Reporting Compiling monthly report on student demographics & maintain student database• Leadership Developing positive and encouraging relationships with students and tutors

Regina, Sk

• Assisted professor with invigilation and marking quizzes, midterm exams, & final exams for Statistics 100 courses• Assisted students in their studies and provided constant feedback for academic success• Performing data entry of students’ grades

Regina, Sk

• Managed the door security of the basketball and volleyball games• Greeted audience, checked tickets, and answered any queries they may have• Served program booklets and provided information regarding games to audience

Regina, Sk

• Assisted professor with invigilation and marking quizzes, midterm exams, & final exams for Statistics 100 courses• Assisted students in their studies and provided constant feedback for academic success• Performed data entry of students’ grades

Certificate, Professional Management Specializing In Strategic Management

Completed the following courses as part of the certificate program: BMC 172 - Human Behaviour in Organizations BMC 205 - Business.

Certificate, Business Analysis

Completed the following courses as part of the certificate program: ICT 227 - Business Analysis Planning ICT 761 - Elicitation.

Certificate, Business Intelligence And Analytics

Completed the following courses as part of the certificate program: ICT 128 - Relational Database Fundamentals ICT 287 - Data Modelling.

Lean Six Sigma

I have completed Yellow, Green and Black Belt Lean Six Sigma Certificates

Education record

Microsoft SQL Server Courses

Bachelor Of Science - Bs, Mathematics Major, Philosophical Anthropology Minor

Activities and Societies: Mathematics, Actuarial Science, and Statistical Student Society (MASS)