Leading a team at Summit Staffing, Inc to provide exceptional service to customers within the branch market, ensuring compliance with legal requirements. Utilized operational data to drive improvements in various areas:• Improve order fulfillment and recruiting processes.• Enhance safety measures for associates and clients.• Increase retention rates through strategic initiatives.

As a Strategic Account Manager at Employbridge, I successfully built strong client relationships, coached associates, and developed creative recruiting strategies to exceed fill rate expectations. I led efforts to understand business needs, impacting business outcomes positively. • Developed strong client relationships at all management levels.• Utilized HR mindset to coach and counsel associates.• Implemented creative recruiting strategies to exceed fill rate expectations.

In my capacity as the Director of Operations at Partners Personnel in Largo, Florida, I spearheaded client relationship management, job order acquisition, and staff development. • Implemented training programs for staff to enhance client relationship building skills.• Streamlined day-to-day operations to optimize efficiency and productivity.• Successfully secured job orders leading to successful placements for various opportunities.

Led branch operations at Partners Personnel in Largo, Florida, ensuring compliance with policies and laws. Placed skilled employees in various assignments, acting as a liaison between candidates and clients. Maintained client communication to drive business development and promote retention. • Coordinated branch operations to ensure compliance• Placed skilled employees in various assignments• Maintained client communication for business development

In my role at Commercial Forged Products, I oversaw employee development, analyzed processes for efficiency, and contributed to long-term planning efforts.• Led training and development initiatives for employees.• Identified and implemented process improvements for increased efficiency.• Contributed to long-term planning and project reporting processes.

Led a team at CSX Transportation Intermodal in Bedford Park, Illinois, to ensure efficient yard management and inventory systems. • Coordinated with direct reports to review inventory needs and stock levels.• Observed employee performance and provided training to maintain high standards.• Ensured all employees were cross-trained to support team development.

Led cross-functional collaboration with Sales teams at Harley-Davidson to drive revenue through finance, insurance, and service program sales. Reviewed customer credit and needs, securing approvals efficiently with bank underwriters. Ensured timely deal processing following lenders' guidelines for maximum success.• Collaborated with Sales teams to drive revenue through finance, insurance, and service program sales.• Reviewed customer credit and needs, securing approvals efficiently with bank underwriters.• Ensured timely deal processing following lenders' guidelines for maximum success.

As a Sergeant/Squad Leader at the US Army in Fort Drum, New York, I directly supervised and trained soldiers during combat operations, ensuring their tactical proficiency, discipline, and overall readiness while executing missions in a variety of environments. I acted as the primary leader on the ground, making critical decisions in real-time to achieve mission objectives.• Led and trained soldiers in combat operations, ensuring tactical proficiency and mission success.• Made critical decisions in real-time to achieve mission objectives.• Maintained discipline and readiness in a variety of environments, including direct engagement with enemy forces.