Jonathan H. Email & Phone Number

Marietta, GA, US

Milton Keynes, England, United Kingdom

Atlanta, Georgia, United States

Atlanta, Georgia

Richmond, Virginia

• Drove sales performance & profitability for 12 Volkswagen dealerships in Virginia.
• Ensured new vehicle, CPO, wholesale, & customer satisfaction targets were realized through regular monitoring and coaching of all dealership sales staff.
• Created & implemented dealer specific action plans to improve sales effectiveness.
• Influenced digital strategy, advertising plans, and marketing budgets to drive lead traffic.
• Coordinated and planned auto shows, media, and promotional events in two metro DMAs.

Alpharetta, GA

• Remain current with financial & automotive trends & competitive developments in the Region.
• Perform continuous benchmarking of the competition, supplying state-of-the-art information to the Dealer body & the VW sales organization.
• Assist the National Incentive Team in the development of programs by providing in-depth Regional information.
• Responsible for optimizing sales & incentive effectiveness for the Region.
• Develop & implement short- & long-term selling strategies uniquely tailored to the Region requirements.
• Develop strategies for the local market based on extensive competitive research & Regional trends.

Alpharetta, GA

• Create reports & analyze dealership financial, fixed operations, & performance metrics.
• Coordinate and monitor all After Sales marketing processes.
• Identify fixed operations revenue & profit improvement opportunities.
• Coordinate implementation of fixed operations programs & initiatives.
• Support Area After Sales activities & act as a resource to the Fixed Operations Managers for reporting & monitoring of performance goals within the Region & the Areas.
• Monitor Dealer fixed operations for compliance with VW operating standards.

Alpharetta, GA

• Collect & maintain Area certification performance metrics to include: developing monthly training calendars for both sales and service, identifying gaps in current training curriculum by position and coordinating with.
• Support Region certification activities and act as a resource to teams for reporting and monitoring of certification performance goals
• Gather data to support the development of certification action plans for dealers within the region
• Assist Region Customer Experience Manager and After Sales Manager with coordination of special programs and initiatives
• Generate reports & analyze dealership certification metrics

• Consulted with over 100 franchisees in the state of Georgia on budget, recruiting, retention, advertising tactics, and lead incubation strategies
• Identified new market opportunities and managed franchise growth in existing markets
• Facilitated strategic relationships with ancillary vendors for partnership opportunities\
• Assisted business owners in the creation of action plans when they wished to expand into new markets
• Coached franchisees on effective tactics to achieve and exceed their required yearly metrics

• Supported franchisees with optimization of websites and assisted with maximizing lead capture
• Conducted weekly online trainings and on-site sessions for up to 200 agents at a time
• Acted as project manager by implementing new technology pilot programs in test offices
• Followed-through with pilot projects and made executive recommendations based on feedback
• Coordinated new accounts and special incentives with approved suppliers
• Effectively handled technical support for membership as large as 450 offices and 8,500 associates

• Represented HP at various retailers through extensive product knowledge and merchandising
• Trained retail employees on all aspects of HP products and selling techniques
• Sold to customers through demonstrating the benefits of HP products over the competition
• Created contests and incentive programs for retail employees to encourage sales and build rapport
• Established and maintained the displays of all HP merchandise