Greetings from the Farm is a niche retail store on site at a large horse event center in East Texas. This is a tack store featuring supplies, apparel, custom in-house commercial embroidery, tack and necessities for english riding in support of the riders and horses at all horse shows on the property. Established the business in 2018 in response to a need; experiencing 100% YoY growth.Responsible for the following:- Total inventory management from buying to tracking and auditing- Accounting control of all sales receipts, cash and credit card transactions- Maintain all online eCommerce presence, both social media and alternate sales channels- Manage customer interactions and work the counter at all show and events- Own the entire operation from a logistically perspective- Run all hiring and training practices- Handle customer special requests and concerns- End to end ownership and control

The CXi / Agile team consists of 50 technical and professional consultants along with a pricing /SOW hub.Support this organization by delivery strategic operational insights, optimizing week-over-week funnel management and accurate forecasting. Acting as a trusted consultant for team hiring decisions, ensuring alignment with organizational goals and cultural fit. Fostering continuous improvement by developing new methods of interpreting data for ease of understanding at all levels. Daily collaboration across operational and sales team, managing quarterly funnels exceeding $40M. Engaged with Federal PMO team as overlay resource for revenue point of contact for Argentina CoE prior to dedicated resource being in place.

BT AMERICAS – GLOBAL SERIVCES – Dallas, TX Sr. Commercial Manager – Unilever Americas (7/2016 – 1/31/2020) Commercial lead with responsibility of stakeholder engagement, managed customer expectations to all contract terms and conditions, consultative with the sales teams around sharing customer needs and insights. • Drove the commercial reversal of a negative P&L to $9M EBITDA (2019) with $30M+ in revenues. Outperformed YOY financial target benchmarks. • Established new billing process improvement through new KPI’s and reporting and accountability• Transformational identification for cost control and process improvement• Stakeholder engagement and ownership for all commercial activities• Data Analytics• Led, and empowered 5 cross-functional personnel to execute full life cycle project execution of quality deliverables, commercial reviews, data analysis, billing and customer relationships • Wrote business cases and presented based on our business needs• 100% customer engagement and ownership within the commercial space

Program Director – Strategic Partner Alliances (4/2016 – 10/2016)Owned the BT relationship with strategic partners: Cisco• Managed Cisco, BT's largest global partner, from an overall program perspective - involved across all aspects of the partnership • Developed strategic initiatives in order to achieve YoY growth for both product and services - currently a $115M proposition • Managed the rebate program for our (5) BT CSPP entities – North & South America • Wrote business case proposals for GIF (Global Initiative Fund) dollars to be used to drive larger services spend and generate greater bottom-line rebates

Program Director – BT CPE & Diamond IP Sales Teams (3/2014 – 4/2016) Delivered against all working projects, initiatives and programs for the success of two sales teams• Managed CPE delivery team order entry and tracking group for the CPE sales team, achieving cost to revenue billing within 10 days, with zero escalations with 100% customer satisfaction, globally• Led the Cisco Rebate program for the US and Canada (US&C), achieving £2.7M in rebates for 2015, a 405% growth over last year, which resulted in BT being nominated as 'Cisco Service Partner of the Year'• Owned the reporting and tracking for all sales team’s numbers and managed the overall compensation for the CPE team's achievement• Drove oversight for building audits, accident reporting and quarterly reporting for the Americas', working with VP sponsors, i.e. HR and Service Delivery

• Actively managed $4M annual revenue - 75 accounts under management with accurate forecasting using Salesforce.com• Created new revenue streams through actively managing my social networking account: LinkedIn resulting in $10K in new revenue for 2012/13• Overall customer satisfaction high - defended accounts from competition• Manned trade shows booths and events within my vertical space to showcase Sprint's portfolio, i.e. Chamber of Commerce events, Digit Summit, generating additional pipeline and logo of $200K• Project managed large implementations when selling complex solutions requiring application setup and customer training - following PMI standards• Sales mentor for new hires - helping to jump-start their success. New hires exceeded target• Served as team leader when engaging cross functional resources or vendor partners in delivering strategic solutions, allowing for a seamless process for the customer - when possible partnering with indirect channels Actively maintained channel partnerships to broaden my account scope and penetration by leveraging their relationships; retail stores, accessory retailers and product manufacturers• Engaged in continuing education: technology centric, certifications, and vendor trainingWorked with community non-profits to promote brand awareness and wireless offerings

Have been fortunate to live through multiple mergers and spin-offs while continuing to bring value to my organization. In this position, of 8 years, I was responsible for approximately $5M of my company’s annual revenue. Managed all Public and Private K-12 Education, Public Safety E-911, and Library Districts. Responsibilities include:Strategic sales - Ethernet, Frame Relay, ATM, Dedicated Internet, DSL, MPLS, CPE, Wireless & all other voice servicesAccount Relationships - understanding and managing at all account levels Account maintenance, retention, penetration, accurate forecasting and quota retirementContinued training in new technologies, products and services within my portfolioWorking on large RFI and RFP projects - facilitating team participation and collaborationUnderstanding and working through all company back office processes, i.e. ordering, legal, compensation, billing, training and specialized company toolsDelivering results in a competitive marketplace - 100% YTDManaging all E-Rate customers within my territory - am company certified and understand filing processes and proceduresPrevious positions held over past 20 years - Sr. Account Executive - 2001 - PresentAccount Manager - 2000 - 2001Residential Customer Sales & Service - 1997 - 2000Field Technician - Installation & Repair 1993 - 1997Payroll Accounting Clerk - 1991 - 1993