John Higgins Email & Phone Number

Ireland

Dublin 14, Dublin, Ie

Dublin 14, Dublin, Ie

Dublin, Ie

• Development lead for all of the Paddy Power Egaming Portfolio with key responsibilities of backlog management and quick win prioritisation.• Led the successful transition of all retail, online marketing and Egaming development overseas after a change in the company organisation.• Managed the production on-call process and schedule for all developers across the Egaming teams.• Provided production support for all Egaming channels, pre-empting and troubleshooting issues and demonstrating usage to new business stakeholders of all applications.• Completed the re-design of the Paddy Power Poker responsive web-app and desktop site. (http://poker.paddypower.com/)

Dublin, Ie

• Led a geographically distributed agile team of up to 8 members including developers and QA testers to build and launch new products and also improve and maintain existing applications.• Conducted regular code reviews to ensure quality throughout the team and managed releases of different environments.• Created processes and procedures for the team to ensure successful production releases.• Facilitated various team meetings from daily stand-up’s to project planning and collaboration sessions to retrospectives.• Liaising with the business to ensure all products were delivered on time and to spec, ensuring quality and consistency across all platforms.• Line management responsibilities, setting individual goals for team members, end of year appraisals, mentoring and professional development of the team. • Managed the successful completion and delivery of many team projects such as Refer-a-friend, Rate-My-App, Android Download Centre, Promotional Odds Widget, Paddy Partners site, Google Tag Manager implementation, the How Posh App, Choose Your Offer Promotion and many others.

Dublin, Ie

• Sole developer and manager of a retail employee payroll system (PPS) used for all Irish Retail Employees. (~1000 employees)• Sole developer and manager of the Retail Webscreens, built for TV display in all Paddy Power Outlets across Ireland and the UK.• Built an Acquisitions page for Retail customers which received praise from the then CEO due to its effectiveness in requiring customers in Retail Outlets.• Sole creator of an Automated Adwords application which uses Google’s Adwords API removing the cost of a third party who previously managed it.• Built both a football and Horseracing Odds Widget that could be inserted into any marketing page which resulted in a massive uptake in customer conversions.• Delivered the Android Download Centre, a responsive microsite in the style of the Google Play Store to advertise and promote all Paddy Power Android Apps • Redevelopment of the Paddy Partners website for both UK and Italy. (http://paddypartners.com/ & http://paddypartners.it/)• Sole developer for the Airton Risk website, a sub company of Paddy Power. (http://airtonrisk.com)• Created numerous marketing and promotion customer landing pages over the years.

• Designed a new PHP based interactive E-Commerce and CRM/CMS website for the company. (http://wirelessconnect.eu)o Integrated PayPal and Realex payment gateways, Google Analytics and Webmasters tools.o Automated stock control, including components and product assemblies.o Standardised product format, to allow product specification comparisons.o Automated SEO (Search Engine Optimisation) using automatic meta tags, title tags, image tags, references and automatic generation of site-maps and url-lists.o Comprehensive customer portal for account balances, statements, invoices, credit notes in HTML and PDF format.o Dynamic user and admin interfaces using AJAX / JavaScript.o Intelligent shopping cart pricing based on customers previous transactions and current cart contents. • Used W3C validation tools for HTML and CSS to ensure released web applications were cross platform and standards compliant.• Developed a LAMP / RADIUS based system for managing wireless hotspot systems including the following features: (http://OgmaZone.com) o Self-user registration and ability to verify users identity using their mobile and SMS password.o Captcha for user sign-up pages for spam bot protection and brute force attacks.o Integrated PayPal and Realex payment gateways.o Customisable client hotspot splash-page and payment methods for their users.• Developed a LAMP based broadband CRM, customer relationship management system with automatic invoicing, help-desk call tracking, advanced custom search facility, Google map integration and account management for all customers. (Secure Bespoke Application)• Customised payment splash-pages for customers in arrears. • Liaised with the internal security team and external security vendors to ensure that the website was secure from external attack and also secure from malicious users.