Jason Hitchings Email & Phone Number

Colorado Springs, Co, Us

-Supporting the local police and fire stations through remote assistance with SCCM and walk in appointments-Supporting the employees of the local government including District Attorneys, City Council Members, and Office of the Mayor-Account creation using Active Directory and Exchange Management-Managing Network Share Quotas-Troubleshooting Netmotion, Safety Net and Other Police and Fire Applications-Deploying software through SCCM-Configuring Cisco Phones through Cisco Unity and Voicemail Admin-Assisting in Deployment of OKTA and Duo, as well as troubleshooting issues in Okta and DUO Environments

Colorado, United States

Providing support to guests and staff via remote software and in person support.Account creation using AD Manager and Active DirectoryTroubleshooting POS Terminals and PeripheralsNetwork and VLAN Trouble Shootingconfiguring new PCS for employee usesupporting and configuring thin clients, and assisting with migration to new citrix environment Escalation of issues to network or engineering t eam, and assisting with diagnosis and resolution of the issue

Ames Iowa

State College, Pennsylvania Area

Assisting in maintaining one of the computer labs at Penn State University as well as general IT support for the Hosler Building

Ist: Design And Development Option

Education record