Jeongha Joo Email & Phone Number

Rotterdam, South Holland, Netherlands

• Creating provisioning journey maps from the backstage perspectives to enhance and innovate employee experience, tools, and services in order to align with better customer experience

• Proposed a future vision roadmap and a tangible board game as a speculative probe for stakeholders to empower organizations with holistic insights into the evolving dynamics between humans and ASs tasks in task.
• Created a journey map of Autonomous Airside Operations in terms of maturity of automation
• Created internal tools for stakeholders to innovate automation processesMaster thesis on "Framing a Guideline for Balancing Task Delegation of Human-Robot Collaboration in Automation Processes: A Case Study of an.

• Managed the digital learning environment for delivering course information such as announcements, assignments
• Structured the team, taking into account the varied backgrounds of its membersTA for a master's course, UXAD (Project Usability and User eXperience Assessment in Design)

• Worked with three leading companies, P&G, HP, and IBM, at a workshop in Singapore
• Presented a design pitch with Lofi-prototypes, scenario storyboards, and/or research reportsFlight Case is a unique summer program held annually, with 28 multinational Master's students and 2 Professors visiting a.

Seoul, Korea

• Led end-to-end research-based consulting projects in the commercial context of spatial/service design projects to accelerate clients’ business
• Distilled quantitative and qualitative data from primary and secondary research into meaningful insights
• Translated research insights to visualized experiential designs and actionable business strategies
• Developed design concepts by delivering data-driven persona, user scenarios, journey maps, stakeholder maps, and service blueprints
• Led multi-scale renovation/new-built projects by handling design drawings and specifications
• Supervised on-site Construction Administration (CA) for quality and budget control2020 - Wadiz: Gonggan Wadiz retail store design2020 - LG Electronics: Digital Transformation Business Strategy in the Laundry.

Seoul, Korea

• Designed schematic concept of an urban plaza and the N tower (one of the best landmarks in Korea) based on user and market analysis
• Designed a cutlery set from the concept to the production using Rhino, CAD, and 3D printing mockup
• Promoted design products to buyers at the China Import and Export Fair(Canton Fair)[Project involved]Cutlery Product Design and Participation in Canton FairSejong City: Symbolic Plaza Facility Design (SD, DD)CJ.

Seoul, Republic Of Korea

• Researched the site for local resources and characteristics on preservation and management of the housing environment for a project to designate Seoul Fortress Wall as the UNESCO World Heritage Site
• Spatial Data visualization

San Francisco, CA

• Managed networking events towards clients with contact lists
• Developed a client project proposal with drawing interior sketches

Master Of Science - Ms, Design For Interaction

Bachelor Of Science (Bsc), Products Design And Spatial Environment Engineering

Activities and Societies: Canvas (Fine Art club), Urban Future 21 (Urban Planning and Design)Double major in Construction Engineering.

Architecture

Studied archiecture and design as an exchange student during spring semester