Jhoevine Capicio Email & Phone Number

Singapore

Singapore

Singapore

Singapore

Singapore

Singapore

• Handle malware cases for the Singapore BU.• Perform Breach Investigations on customers.• Perform network checkup based on Trend IDS/IPS technology logs.• Perform clean up of customer network environment.• Handle customer with malware as well as product issues.• Analyze logs coming from Deep Discovery Inspector.• Create scripts automation tools for the team.• Use metasploit to conduct tests on products if it can detect a vulnerability or not.• Use Maltego in conjunction with Trend Micro’s database to conduct enumeration on IPs, domains and possible malicious hash.

Singapore

Analysis of exploit packets and signature creation for IPS.Helps in creating process/guidelines for work for the Singapore IPS Team.

Philippines

Create/Maintain Malware Automation Systems for running malware and generation of network packets.Analyze network packets for malicious behavior.Creates network signatures/rules from network packets of malicious files for Trend Micro products.Creates network signature/rules for different network/application protocolsCreate lab environments for running malware and generation of network packets.

* Handle technical escalations from Technical Threat Support primarily from our Priority and Priority Advantage teams but also from our Enterprise and SMB Customers on occasion. * Handle the proactive threat related activities * Monitor cases from region for any high severity or high impact malware * Create reports on the case and threat activity within the APAC region * Disseminate threat or core technology related information to the Technical Support team * Understand APAC region's threat training needs and conduct threat training as needed. * Assist with set up and maintenance of local malware sourcing systems * Test Trend Micro Products effectiveness against emerging threats * Documents processes and best practices related to threat processing * Creation of Infect Environment for malware analysis and product testing

Analyze files to check for malicious code.Creates signature for malicious files.Creates malware reports.Creates technical articles for the Anchiva Blog.

Involved in the development of honeypot systems for proactive searching of malware.Created a system to automatically analyze malware behavior in a system.Created a system to identify malware type and families based on CWSandbox analysis logs.Perform analysis on malware samples gathered via honeypot systems.Perform analysis on the latest technologies and the possible threats that may ensue upon their usage. Evaluate possible solutions and disseminate them to respective teams.Create technical articles and post them on the teams website. This is used to inform company employees as well as customers on the latest news and updates in the security industry.Create Vulnerability Reports every time Microsoft launches its updates. Analyze the vulnerability and check if trend micro solutions are applicable.Assist the Marketing Team to highlight new malware and technology by providing them an analysis on what a specific malware or technology does.

In depth analysis (disassembly and debugging) of all malware received through virus cases. Analysis are put into a Virus Report, most of which are posted in the Trend Micro Virus Encyclopedia.Provide technical support to customers on all malware-related inquiries. Also gives complete malware solution (Virus Report, complete with a manual cleaning of infected systems, malware detection and Malware Removal Tool) to customers within a time frame. (1 hour for High Priority clients)Finished and passed the Antivirus Engineer Training Program provided by Trend Micro Inc. Only 16 out of 60 passed the training and became Antivirus Engineers.