Innovative Information Technology professional with a strong focus on technology and collaboration. At NewYork-Presbyterian Hospital, I led numerous projects to automate identity management workflows, secure data, and enhance operational efficiency, directly improving patient care. My leadership in phishing simulation and security awareness programs significantly improved cybersecurity knowledge across all departments, reducing malware threats. I take great pride in empowering colleagues through training and support, helping them excel in their careers. I am eager to explore new opportunities where I can drive efficiency and empower teams to achieve their best.
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Identity Services EngineerNew York Presbyterian Hospital May 2010 - Mar 2024New York, New York, Us• Developed SailPoint IdentityIQ Java workflows enabling rapid user onboarding, resulting in significant time savings by reducing manual workload by 95% and optimizing employee onboarding. • Integrated SailPoint IdentityIQ with Workday for Learning Management enablement and reporting, reducing manual workload by 20%.• Led phishing simulations to educate employees on communication best practices, significantly reducing malware by 75% and overall risk to the NYP network, systems, and patient data.• Generated business process documentation of annual employee compliance enforcement process, which served as a roadmap and helped to identify tasks to be automated. • Trained junior team members on various security tools and processes, aiding in their career development, leading to a 15% increase in promotions.• Partnered with business and technical teams across the enterprise for use case development, enhancing operational efficiency and increasing stakeholder satisfaction.• Co-led organization-wide security awareness program, developing tailored training modules and engaging sessions which enhanced cybersecurity knowledge and promoted best practices across all departments. -
Business Analyst/Security AnalystCiti Feb 2005 - Oct 2008New York, New York, Us- Lead designer of the CBG Application Security website which provided internal users with a central place to access request forms, procedures and contact information. - Tightened security controls by documenting and enforcing security administration procedures.- Supervised and trained colleagues on our systems and processes.- Administered access to users on Leasing and Banking systems.- Troubleshoot user entitlement issues on various applications.- Assisted and supported Technology with software and server upgrades. -
Programmer AnalystCiti May 2002 - Feb 2005New York, New York, Us- Worked with a team that created Enterprise Data Integrator (EDI), a three-tiered J2EE web application that allows external corporate clients to exchange data with Smith Barney in any format by converting the data into XML. - Lead developer and designer of a web based File Manager, an enhancement to the EDI application that allows internal users to manage files.- Maintained documentation based on SDLC guidelines.- Supervised, trained and delegated assignments to IT associates.- Played a lead role in all systems related client support. -
Associate ProgrammerCiti Jun 2000 - May 2002New York, New York, Us- Designed and developed front end that allows external clients to upload and download files over the Smith Barney website.- Responsible for new client implementation.- Provided network and application support to both clients and users
Jennifer Hoffman Education Details
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Pace UniversityMinor In Business
Frequently Asked Questions about Jennifer Hoffman
What is Jennifer Hoffman's role at the current company?
Jennifer Hoffman's current role is IT Engineer | Business Analyst | Process Improvement | Project Leader | Security Awareness Professional | Technical Training | Information Security | Healthcare IT | Sailpoint | Identity & Access Management | Epic.
What schools did Jennifer Hoffman attend?
Jennifer Hoffman attended Pace University.
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