Learned how to properly assist players by giving a detailed yet short instructions through chat and email.Handled inquiry about account recovery, technical help, and redeeming in-game currency cards from a game that was made by one of the largest game developer.

I’ve learned how to handle different types of customers while discussing about theirtelecommunication post-paid bills and how to position myself in order to offer or promote moreabout the account, and its benefits. It was one of the biggest telco company in the United States.