Jason Holland Email & Phone Number

Missouri, United States

Rolla, Missouri

Sullivan, Mo

Responsible for coordinating activities of warehouse workers involved in light manufacturing as well as picking product and fulfilling customer orders. - Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.- Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.- Maintains warehouse staff by recruiting, selecting, orienting, and training employees.- Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.- Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.- Confer with managers outside of the distribution center to ensure coordination of other functions such as delivery, inventory management and safety compliance. - Implement Standard Operating Procedures to help improve overall quality and efficiency of warehouse employees. - Ensure warehouse aligns with the overall organization culture and mission of the company.

Rolla, Mo

Responsible for managing the sales and customer service department while leading the trade show program. - Direct supervision, training, and evaluation of educational sales consultants, including travel teams- Responsible for daily operations of customer service department including timely customer communications and maintenance of accurate customer data- Direct traveling teams in planning trade show locations, timing, budgeting, customer notifications, travel, customer follow up, and evaluation of trade show success- Create customer incentive plans that will lead to additional revenue- Develop educational sales consultants through training and FAQ review to enable team members to appropriately service customers and communicate our philosophy accurately- Responsible for increasing number of new customers and improving sales and profitability- Module owner of S2K sales, CRM, and customer service functions- Develop and maintain technology tools to improve efficiency- Owner of website message board and responsible for review and responses as necessary

Richmond, Va

- Owned and managed business, which provided residential and commercial painting contractor services- Focused on providing our customers with the most professional painting service that is possible- Handled all aspects of business including, customer service, marketing, purchasing, accounting, employee hiring and training

Supervise the Bankcard Operations team to ensure that services are performed with a high level of quality and efficiency in line with service standards.- Available to team and serve as a mentor to ensure superior customer service- Develop and motivate team members to demonstrate care and professionalism with each customer- Consult with team by providing timely and constructive feedback, identify and schedule training opportunities, and initiate progressive discipline as needed- Audit daily performance- Identify and recommend enhancements to process improvements

- Perform administrative, labor management, and customer care duties- Maintain inventory levels and drive store sales- Screen and interview job applicants, create work schedules, and mentor associates- Monitor customer satisfaction and resolve customer issues- Greet, interact with, and personally serve customers- Ensure employees follow all safety and health guidelines

- Make timely and accurate decisions regarding overall production manufacturing for FE functions that deliver the right products at the right time and at optimum costs- Prioritize multiple activities and make effective decisions that result in sustainable quality, yields, and output. Develop and execute on continuous improvement strategies that continuously improve production metrics- Use sound, methodical problem solving techniques, communication, negotiation skills both internally and externally- Communicate with manufacturing, engineering and other support groups associated with FE manufacturing- Manage resources that align with demand plan and delivery schedules- Responsible to support new product development, product transfers and support group improvement plansTasks and Activities:- Daily operations and output- WIP management- Cycle time management- Leadership of production functional group- Establish goals and plans for organizational unit- Responsible for employee safety and work methods enforcement- Responsible for tool utilization- Responsible for manufacturing process and process yields- Responsible for staffing and performance management of functional organization- Responsible for reporting on associated metrics