Sales, Group Bookings, Client Relations, and Reservations for transportation bookings throughout the world.

Provided Product and Account Management Support to Ontario and Saskatchewan, Canada for all aspects of Hunting and Fishing. Conducted weekly client calls and meetings via Web-Ex, Conference Calls, and traveled within both Canadian Provinces. Monitored Hunt & Fish sales through all sales channels via VeriFone, Web POS, Internet, IVR, and Phone Sales through the Nashville and Celina, TN Call Centers, and processed lottery draws for big game. Coordinated with the IVR vendor Computer Talk in Canada for application support and Optimal Payments for EFT support. Performed testing and assigned Jira tickets for Dev, Qa/Test, Uat/Cat, and Prod Environments. Balanced accounts for all sales channels (Phone Sales, Internet, IVR, and Agent POS Terminals). Coordinated and assisted with new release and rollouts with clients and assisted with testing of all POS applications. Worked extensively with the Project Manager, Client Manager, BA, and Call Centers on both projects.

Budgets, Estimates, PNL statements, key holder, MOD, Sales, POS, Planner and ad-sets, merchandising, stocking, payroll, TAA, vet & vendor relations, hiring, promoting, terminations, training of store staff, animal care, vet care and animal welfare relations.• Achieved #1 in the company in Animal Adoptions for homeless animals• Achieved Silver Certificate during an Extreme Backroom Makeover

Key holder, Management Relief, PC Repair, Sales, POS, stocking, merchandising, planograms, ad-sets, store resets, and vendor relations.• Achieved #1 in the District and #94 out of 1400 stores in CIPS Metrics• Achieved $60,000 in ESP Sales from 08/04 – 09/07 ranking in the top 10 in the district.

Sales, POS, shipping & receiving, stocking, merchandising, setting planograms, ad-sets, and store resets.

Store Audits, Internal Investigations, Undercover Shopping, CCTV, and Detection, Apprehension, court appearances, and civil prosecution of shoplifters.

PNL statements, sales, inventory, hiring, training, evaluations, promoting, payroll, employee scheduling, phone orders, shipping & receiving, and other misc. management responsibilities.• Ranked one of the highest stores in sales, average ticket, and upt during an inventory liquidation sale to lower the company's inventory and place more money back into the company for newer products for the U.S. Factory Stores.• Achieved 109% to Budget March 2000

Customer relations which entailed store calls, Western Union, Money Orders, Check Cashing, Ticketmaster, and other customer services misc. responsibilities.Accounting/Cash Office - duties included pulling a daily and weekly close on the IBM 4690 Store System, deposits, pickups, balancing cash office, cashier audits and cashier error research. Floor Supervision of Front End - responsibilities included: Supervising over the Front-End of the store of Cashiers and Courtesy Clerks, scheduling breaks and lunches, responding to Customer Service Calls and other misc. responsibilities.Store Trainer - Traveled between five stores as a trainer for Front-End Personnel• Achieved certification in Traditions training classes for new hires from store to store• Achieved certification in training classes for stores for office personnel for POS Upgrades • Achieved certification in training classes of the U-SCAN System in Nashville, TN stores