Dynamic and results-oriented professional with a diverse background spanning technical support, software development, and customer service. Skilled in handling various software and hardware issues development and services. With extensive experience in the BPO industry, including collections, technical support (Tier 1, 2, and 3), and SME roles, I excel in providing exceptional customer experiences and driving operational excellence.My educational background in Information Technology from the University of Assumption, coupled with hands-on experience in Network, Software and Hardware engineering, has equipped me with a strong foundation in the field. I thrive in flast-paced environments and am committed to staying at the forefront of technological advancements, continuously upgrading my skills to deliver innovative solutions.Having worked with renowned companies such as Apple Inc., Microsoft Corporation, and Google, I have honed my adaptability, problem-solving skills, and ability to work effectively both independently and as part of a team. My passion for technology, coupled with my dedication to excellence, drives me to contribute my expertise to projects that push the boundaries of innovation and drive organizational success.I am eager to leverage my skills and experience to make a meaningful impact in a dynamic and forward-thinking organization. Let's connect to explore opportunities for collaboration and growth.