With over 8 years of diverse experience across the logistics, technical, and administrative sectors, I have developed a robust skill set in team management, operational excellence, and technical support.Currently, I serve as an E-commerce Delivery Supervisor at Sobeys-Voilà par IGA in Quebec, Canada, where I oversee a team of 30-40 delivery personnel, ensuring optimal performance and adherence to operational protocols. My background includes significant roles such as a sales management and an Administrative Assistant at Universidad del Magdalena in Colombia. I hold a Bachelor's degree in Business Administration also I have completed as a hobby an specialized training in Welding-Metallurgy. I am fluent in Spanish, with advanced proficiency in French and English, I excel in both team-oriented and independent work environments. My competencies include advanced knowledge of Microsoft Office, effective communication, and a strong dedication to continuous improvement. My interests in learning, traveling, and technology drive my passion for excellence in every role I undertake.Key skills: - Sales Management- Strong teamwork skills- Team Leadership and Management- Operational Protocol Implementation- Technical Support and Maintenance- Advanced Microsoft Office Proficiency- Multilingual Communication (Spanish, French, English)- Continuous Improvement and Customer Service