As a Senior Infrastructure Analyst at Brasil Ponto Com, a leading digital solutions company, I have over 15 years of experience in IT support and administration. My mission is to ensure the smooth and secure operation of the systems, networks, and servers of the company and its clients, using the best practices and tools in the market. I am passionate about learning new technologies and constantly improving myself, which is why I have certifications from AWS, Veritas, and VMware, as well as knowledge in Linux, Zabbix, and Grafana.In my current role, I am responsible for installing and configuring servers, storages, and switches, as well as backup and virtualization solutions. I also provide user support, computer maintenance, and operating system management, and perform backup and firewall routines. Moreover, I manage and monitor the resources and performance indicators of the IT infrastructure, seeking to optimize the processes and reduce the costs. Some of my achievements include deploying a backup solution integrated with AWS, migrating a VMware environment to Hyper-V, and improving the availability and security of the networks with Fortigate and Checkpoint firewalls. I seek to contribute to the growth and innovation of the company, bringing my critical, proactive, and collaborative vision to the IT team.