Las Vegas Web Design & Digital Marketing solutions agency. Burger Tech offers web design, website maintenance, website hosting, search engine optimization (SEO), social media management, graphic design and other custom-tailored digital marketing services for your business.

• Provides technical support to users related to client hardware and software.• Installs Clark County School District-standard hardware, software, peripheral,and non-computer equipment upgrades.• Interfaces peripheral devices with computers.• Maintains competency in current operating systems, desktop computerhardware, and peripherals used in the District.• Troubleshoots and repairs or replaces client hardware including, but not limitedto: desktop and laptop Windows or Macintosh computers.• Maintains microcomputer security compliance according to District standards.• Maintains accurate reporting of work performed using enterprise-level tickettracking system, such as CA Service Desk Manager.• Assists users with network security issues such as file system rights, accountaccess, and password maintenance.• Maintains inventory control of parts required in repairs or replacement.• Performs any general technology field support on school campus.• Identifies computer software, hardware, and communication problems.• Configures hardware and software to match environment.

• Troubleshooting software issues with Windows and MacOS systems.• Troubleshooting hardware of Laser, thermal and receipt printers,Point of sale terminals, desktops and laptops.• Deployment, configuration and setup of POS terminals, desktopsand laptops.• Active directory administration of groups, users and workstations.• Handling tickets with ServiceNow, routing incidents to correctdepartments.• Imaging/upgrading desktops and laptops with Windows 10 and upgrading hardware components.• Working with other departments to resolve issues. (engineering, application support, help desk, networking, etc)• Providing support via helpdesk (phone calls, emails, ticketing)• Remote accessing client’s computers to resolve issues (usingBOMGAR or Windows Remote Desktop.• Upgrading and moving an entire department’s machines andsetting up a Call Center of over 100 computers with a small team.• Experience cross-connecting network cabling in a Server Room.

Learned from and worked with Senior Developers to design, develop and test custom dynamic websites for clients in various industries utilizing HTML, CSS and WordPress CMS. Participated and collaborated with team on daily meetings and shared feedback to improve development processes. Researched various tools to make website creation processes more efficient.

Specialized in opening accounts for small business clients and providing tools and solutions that help them be set up for financial success.

Responsible for overseeing retail bank branch operations in the absence of the Branch Manager and serving as a part of the Leadership Team. Worked along-side other members of the leadership team to ensure efficacy of the branch, while also helping to improve customer satisfaction reports. Served in a Supervisor role supporting other branch bankers and tellers with everyday processing of client transactions.

Helped clients make the most of their money and their lives by proactively searching for ways to help them reach their financial goals. Connected clients with products and resources to help them make their banking easier. Worked with a team of experts in Auto Loans, Mortgage and Investments to connect clients to the resources they needed to be successful. Maintained a portfolio of assigned clients and became their point of contact for financial guidance.

Worked at the frontlines of a retail branch assisting clients with everyday banking transactions while also cross-selling through exploration of client's needs and involving bank partners to provide solutions out of my scope of practice. Continuously won sales awards in my region for top performer.

Gained experience working in web development (using HTML and CSS) creating mobile applications for small business clients. Became familiar with Apple and Android app store guidelines and worked to ensure apps I developed were up to standard and were approved for publishing.