Jonathan Ignacio Martinez Quintero Email & Phone Number

Madrid, Es

Barranquilla, Atlántico, Colombia

Barranquilla, Atlantico, Colombia

As specialist is my duty gather, clean, and analyze data like revenue, sales, market information, or customer engagement metrics of the business. Also create and program tools and data models to help visualize or monitor data Principal functions:• Provide status of current sales status to keep market share and achieve the sale goals.• Controlling the budget of allowance in commercials strategies.• Manage the timeline of comercial projects• Create reporting useful to manage the operations• Ensure accurate, relevant & timely reporting and tracking of core KPIs and performance results• Ensure the availability of information in an user friendly, standardized and actionable format for all stakeholdersDevelop dashboards with full KPI tracking of commercial objectives and assist in the development of new KPIs to support measurement of commercial initiatives• Perform detailed data analysis, data validation and identifying data quality issues• Analyze and communicate actual business performance• Provide actionable, strategically focused, evidence-based insights and recommendations to sales department and market management• Commercial performance tracking and forecasting• New Product Development performance tracking• General operational processes• Sales Development of forecasts and profitability.• Design, build, integrate and manage data processes and tools supporting overall sales enablement data strategies

Barranquilla, Atlántico, Colombia

Extracting and processing information from data is my main funtion, combining statistics, mathematics and computing sofwares to process the data to make strategic decisions for the continued growth of the company.Principal functions:• Obtain and identify relevant data sets for the organization in its commercial strategy, allowing the integration of the organizational areas that are related to commercial logistics.• Provide tools that support the continuous improvement of the sales process, through the analysis of a variety of channels and the analysis of new customers.• Support the General Management and the Commercial Management in the development of a general plan of customer accounts to maximize market opportunities and facilitate commercial management.• Identify new business opportunities to make managerial decisions and generate recommendations to management for business orientation.• Generate analysis of standardized and reliable commercial information to the management, to guarantee the coherence of the executed commercial strategy and the achievement of the results, evaluate the performance of the commercial team, and the information related to the internal and external client.• Promote the use of the DMS tool, providing traceability to the information that supports the organizational processes.• Support the rotation of products in the warehouse by combining availability and knowledge of customer needs.• Other functions assigned by your immediate boss.

Atlantico Colombia

Coordinate and implement a space management project to improve the strategy of the different Categories of Olímpica SA at a national level, in order to optimize the profitability of categories and impact the customers´s satisfaction. Guarantee the ideal assortment for each store at a national level focused on the consumer's need, manage business improvement continuous strategy agreements with suppliers through B2B technology, analysis and monitoring of sales behavior in order to generate alerts for immediate action plans through category management processes in our stores nationwide.Responsibilities:* Assortment optimization* Development of ideal assortment for Store* Development of exhibition strategies* Preparation of exhibition schemes* Business Clustering* Negotiation with Suppliers* Development National portfolio* Decision taking according to the behavior of the categories* Data administration* Generate space management reports* Development of Planometries* Respond for product turnover and optimal inventory levels in all stores

Atlántico, Colombia

Devise and implement staff management processes, Human Resources Optimization, Production of shift Calendar at a national level, Control of adherence and assistance.

Atlántico, Colombia

Create, implement and managed an innovation project for OLIMPICA SA which seeks to mitigate deficient processes of assortment, location, space allocation, understocked, overstocked, optimization of resources and inventory, in order to standardize and control the references displayed in the shelves of the gondolas in each store taking into account sales and negotiations for the allocation of spaces.

Atlántico Area, Colombia

Personnel management, service levels, shift adherence, compliance report elaboration, personnel reporting, agent follow-up, client reports, programming, traffic analysis, elaboration of report of overtime reports, control of absenteeism, rotation control. forecasts elaboration (by intervals of 30min, days, months) by different forecasting methods such as least squares, maximum limit, graph, trend line, etc,

Atlántico, Colombia

Personnel management, Coordination of legal collections and legal pre-orders, reports to the external client, implementation of collection strategies, monitoring, follow-ups, visits to significant customers, control and management of efficiency and productivity indicators, management of outbound and inbound indicators , feedback, action plans focused on customer compliance, organization of fairs and events of payment opportunities to customers, negotiations and handling of objections,

Atlántico Area, Colombia

Customer service, retention, sales, technical support,Specially trained in customer service, customer care and valuation,Through techniques developed by the entity, transition to sales, customer retention, technical support, preparation of orders for new services.

Atlántico Area, Colombia

Personnel management, service levels, shift adherence, compliance report elaboration, personnel reporting, agent follow-up, implementation and execution of shift meshes, sizing supervision, client reports , follow-up on the execution precision to programming, traffic analysis, elaboration of overtime reports absenteeism control, rotation control. Preparation of call forecasts (by intervals of 30min, days, months) by different forecasting methods such as least squares, maximum limit, graph, trend line, etc., supervision and control of the GTR Controllers of the different campaigns of operation .

Atlántico Area, Colombia

Personnel management, service levels, adherence to the shift, pre-shifts, floor support and customer service advisors to provide help in doubts and concerns, preparation of reports of compliance of the advisors as to the individual variables (sales, quality, punctuality, attendance, clothing, personnel reporting, agent tracking, feedback, quality monitoring, creation, implementation and execution of shift meshes, oversight of sizing, internal customer reports (Tigo)

Atlántico Area, Colombia

Control of management indicators in real time (except quality indicators of monitors), service levels, talk time, lunch and break times, assistance, call projection (offered vs attended ), of channels (voice and data) of Bitácoras (drop of system, support between segments, news of the personnel).Production reports, immediate action plan, Real-time management.Flat floor management, reports (current account, half hour performance format), technical orders, and turn meshesReal-time management, management of data bases, information crossing

Atlántico, Colombia

Operation Control, service levels, talk time, lunch and break times, assistance, call projection (offered vs attended), channels (voice and data) of Logs (system crash, support between segments, personnel news).production reports, immediate action plan, Real-time management.Flat floor management, management and control of supervisors, reports (current account, half hour performance format), technical orders, and turn meshesReal-time management, management of data bases.

Atlántico Area, Colombia

Customer service, retention, sales, technical support,Specially trained in customer service, customer care and valuation,Through techniques developed by the entity, transition to sales, customer retention, technical support, preparation of orders for new services.

Programmer, Information Technology

Graduate Diploma In Logistics Management, Logistics, Materials Management And Supply Chain.

Diploma In Financial Managment, Financial Managment

Bachelor'S Degree, Business Administration

Administrador De Empresas, Administracion De Empresas

Bachiller Academico