Jhon Arango Email & Phone Number

Miami/Fort Lauderdale Area

• Developed and implemented an organic sowing project that promotes easily accessible sustainable healthy eating.• Obtained initial funding and sponsorship to begin the establishment of the organic home garden project.• Managed a team of three volunteers who help with the weekly operations of the project.• Monitored all of the processes and financial expenses in relation to the implementation of the project.

Hialeah, Fl.

• Responsible for keeping customers accountable for their payments while ensuring that the credit department is working effectively to protect company’s assets. • Achieved increased profitability in a highly competitive market and significant growth within the company, earning us the most profitable Aaron’s store in Florida for three years in a row. • Obtained factual information concerning employee/management inquiries and customer complaints to maintain a welcoming work environment. • Communicated consistently and proactively with clients via phone and e-mail between contracts, to ensure high quality costumer service.• Maintained computerized record of all furniture and tracked their location, use, repair needs and use rate.• Managed the ordering and receipt of products, including purchase requisitions• Updated Employee Handbook; wrote and implemented policies and procedures for smooth business operations.• Developed training initiatives to facilitate new employee transition into the company

Miami/Fort Lauderdale Area

• Facilitated customer satisfaction and grew business with follow-up calls and proactive assessments of business needs vs. current services offered.• Maintained accurate inventory counts by conducting weekly vendor counts.• Processed stockroom withdrawals, replenish orders, receipts and inventory adjustments as required by the company. • Led the development and implementation of most marketing programs and strategic sales activities in our store. • Approved customer accounts based on our client's past credit history, approximately 120 potential clients on a biweekly basis.