As an experienced professional with a track record of success in customer service, quality, training, recruitment, and talent seeker operations coordination, I am confident in delivering exceptional results. My strengths include exceptional multitasking abilities, strong communication skills, and a focus on achieving targets. I hold certifications in coaching and business administration and have a proven ability to work well independently and as part of a team. I am always eager to exceed expectations, delivering exceptional value to any organization I am part of.'Quality means doing it right when no one is looking' - Henry Ford.
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Talent Seeker CoordinatorTorre Apr 2023 - Oct 2023• Enhance the quality of job opportunities to elevate Torre's perceived value.• Provide our talent seekers with knowledge, guidance, and tools for effective talent discovery.• Introduce tailor-made chat interactions for our talent seekers, fostering increased engagement to boost inbound leads for the Sales team.• Support and provide initiatives for business process automation.• Train and support new team members. -
Dedicated RecruiterTorre Jun 2022 - Apr 2023• Acquire and onboard new clients, whether that involves minor or big companies, and guide them during their new talent hiring processes.• Make sure to enrich the candidate's journey throughout the job application process.• Motivate the candidate to continue to move forward after each helpful and proper feedback we provide.• Take into account algorithms testing results and utilize that feedback to improve performance.• Increase NPS and Retention. -
Recruiter Advisor And Technical CoachTorre Dec 2022 - Jan 2023• Provide our candidates with knowledge, guidance, and tools to find fulfilling jobs.• Enhance and develop the candidate's professional profile through specific coaching and training methodologies.• Bring personalized and boosted access to our Torre Access community professional network.• Enrich the candidate's professional potential and go beyond their expectations.• Support and add value to our candidates throughout the Torre Access acceleration program. -
Recruiter Advisor FreelancerTorre Mar 2022 - Jun 2022• Process candidates through calls, messaging, tests, and follow-ups• Make sure that the opportunities posted get fulfilled.• Help jobseekers find their dream job.• Help talent seekers through the process of selecting candidates.• Find better ways to attract talent. -
Quality & Trainer ManagementTeleperformance Jan 2021 - Jun 2022Bogotá, Distrito Capital, Colombia -
Quality Assurance AnalystTeleperformance Nov 2019 - Dec 2020 -
Customer Service AgentTeleperformance Nov 2017 - Nov 2019Bogotá, Distrito Capital, Colombia
Jhon Martinez Education Details
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Bachelor Of Business Administration - Bba
Frequently Asked Questions about Jhon Martinez
What is Jhon Martinez's role at the current company?
Jhon Martinez's current role is Booking Management | Real Estate | Talent Seeker Coordinator | Recruiter | Quality & Training | Customer Experience | Freelancer.
What schools did Jhon Martinez attend?
Jhon Martinez attended Fundación Universitaria Del Area Andina, Alliance Française De Toulouse, Vgc International College.
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Jhon Martinez
Interactive Designer At Publicis Groupe | Multimedia Engineer | 3D ArtistBogota, D.c. -
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