Jordan Horton Email & Phone Number

• Coordinating with Home Depot stores throughout the SouthEast to execute countertop projects for customers
• Creating quotes pertaining to customer’s needs for new countertops in the home or business
• Coordinating with sales and other project managers to look for opportunities to upgrade customers and make sure they have an excellent experience
• Educating customers to make sure they have an accurate understanding of the process and expectations for all aspects of their project.
• Establishing relationships with customer, creating timelines to meet expectations and prioritize customer deliverables

Chattanooga, Tennessee Area

• Develop and execute social campaigns that integrate seamlessly with clients’ broader marketing strategy
• Liaises between the client and the internal leads to facilitate direction of campaigns and any feedback from the client or office lead
• Coordinate with and manage other internal resources in order to execute against clients’ social media strategies, campaigns and goals
• Aggregate and present client-facing metrics, decks, status reports, recaps and strategy to the internal team
• Develop project timelines, manage creative team bandwidth and help to prioritize deliverables with various campaigns

Chattanooga, Tennessee Area

• Create and manage the delivery of both internal and client facing project timelines and daily status.
• Liaises between Account and Creative leads to facilitate communication on project milestones and client requests on a daily basis.
• Responsible for the initiation, planning, management and execution of all strategic social media and digital projects across multiple brands.
• Lead brainstorms, concept and content meetings and serve as the liaison between various teams including accounts, creative, paid media, analytics, etc.
• Assess and resolve both simple and complex challenges for both clients and team

Chattanooga, Tennessee Area

• Function as project manager for all media-related projects and ensure execution of planning initiatives
• Manage reports and phone number activations in CRM
• Project Manager for statewide outdoor board buys with the agency
• Manage all media invoicing and billing for media and research
• Execute media plans from beginning to end with agencies and internal managers
• Establish strategic marketing initiatives with data insights across the complete customer lifecycle

Chattanooga, Tennessee Area

• Track all Medicare and Marketplace advertising campaigns from beginning to end
• Track all aspects for Medicare Community Meetings throughout the Annual Enrollment Period
• Maintain various marketing databases in excel, numbers and SPSS
• Manage consumer research projects throughout entire production process
• Analyze and report data on multiple aspects of Medicare and Marketplace
• Establish and manage all consumer research project timelines

Chattanooga, Tennessee Area

• Organized Medicare advantage community meetings for all Tennessee counties
• Analyzed Medicare enrollment phone calls
• Prepared PowerPoint presentations for the 2012 Annual Enrollment Period
• Updated Medicare Advantage trackers and dashboards
• Prepared reports summarizing advertising phone number usage
• Developed content for the BlueCross BlueShield Medicare Facebook page