Jennifer Popkin Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

New York City Metropolitan Area

Uniquely experienced in managing projects where business and technology meet. Experienced in project management and systems implementation, and working alongside senior leadership to achieve buy in and consensus for organization decision making. Experienced with managing multiple consultants and contracts, vendor engagement, and portfolio management for customer facing technologies. Lead for the Customer Technologies - Utility 2.0 and Capital Planning tower including portfolio… Show more Uniquely experienced in managing projects where business and technology meet. Experienced in project management and systems implementation, and working alongside senior leadership to achieve buy in and consensus for organization decision making. Experienced with managing multiple consultants and contracts, vendor engagement, and portfolio management for customer facing technologies. Lead for the Customer Technologies - Utility 2.0 and Capital Planning tower including portfolio management of $12M in capital projects and an additional $3.6M in Utility 2.0 funding for smart meter enabled capabilities. Lead for 2018 and 2019 Utility 2.0 Annual Filings inclusive of the full scale smart meter rollout plan to 1.1M customers and enabling capabilities, totaling over $306M over 4 years. Directly managed as PMO 5 consultants across 2 simultaneous projects, totaling $2.5M. Worked closely with consultants for vendor support, meeting regulatory requirements, overseeing business process changes, tracking savings, and providing internal and external stakeholder updates.Engaged, procured, and managed external IT service vendor for a multi-year $3M contract to provide customers with new energy alerts; providing additional bill insights as part of an improved customer experience.Experienced with best practices and industry standards, participating in industry interviews as part of the implementation of 2 new business process changes and change management across impacted teams.Developed and operationalized the Filing Program Steering Committee for senior leadership across lines of business to ensure leadership awareness and change management.Meter and Outage Management Systems Integration Product Owner for systems and data integration and operationalization across lines of business.PSEG Long Island Customer Service liaison for Responsible Re-Entry, collaborating, developing and challenging the current and future work environment for our line of business. Show less

Proactively interfaced with Customer Service Leads as the Business Continuity Coordinator for Customer Service’s Business Continuity PlanWorked alongside senior leadership in the development and submittal of the AMI appendix of 2017 Utility 2.0. Engaged multiple stakeholders - consultants, employees, and regulators - to ensure project deliverables were met timely and accuratelyCollaborated with the business and evaluated the business requirements to design and develop a custom… Show more Proactively interfaced with Customer Service Leads as the Business Continuity Coordinator for Customer Service’s Business Continuity PlanWorked alongside senior leadership in the development and submittal of the AMI appendix of 2017 Utility 2.0. Engaged multiple stakeholders - consultants, employees, and regulators - to ensure project deliverables were met timely and accuratelyCollaborated with the business and evaluated the business requirements to design and develop a custom Microsoft access database. Supported multiple facets of data analysis across the line of business including monthly budgets, operational data for continual improvement, and process improvements opportunities Show less

Hicksville, Ny

Assisted in the implementation and rollout of the Safety Incident Management System – organizing initial and ongoing training for safety professionals and management.Organized the implementation of the company-wide “Alert Driving” program to over 1,200 employees. Provided weekly, monthly, annual and ad-hoc reports for environmental and safety to internal and external stakeholders. Supported a safe workplace culture by managing all safety incidents in the Safety Incident… Show more Assisted in the implementation and rollout of the Safety Incident Management System – organizing initial and ongoing training for safety professionals and management.Organized the implementation of the company-wide “Alert Driving” program to over 1,200 employees. Provided weekly, monthly, annual and ad-hoc reports for environmental and safety to internal and external stakeholders. Supported a safe workplace culture by managing all safety incidents in the Safety Incident Management System. Member of the Lean Six Sigma – Cross River MVA reduction team. Show less

Manhasset, Ny

Generated and scrutinized business plans using financial data to enable the health system to increase revenue.Organized and assisted in the annual budgeting process for all of Lenox Hill Hospital’s ambulatory practices.

Social Costs From Proximity to Hydraulic Fracturing in New York State, Energy Policy (Popkin, J., Duke, J., Borchers, A., Ilvento, T.) (In Press)

Master Of Business Administration - Mba, Management

With Distinction

Master Of Science - Ms, Applied Economics

B.S., Natural Resource Management