John Henri Ralleta Email & Phone Number

Philippines

Philippines

- Responsible for Pre-Sales activities for the company's networksecurity suite- Providing consultation on partners/customers on solving technicalproblems ensuring customer satisfaction- Conducting product presentation, demo, and Proof of Concept tocustomers- Conducting product enablement to resellers

- Act as a Project Manager from certain projects.- Lead in solution designing such as Systems, Network, according to the core products.- Implementation and Post-sales support.- Doing Pre-Sales activities such as solution/product presentation, Proof of Concept, and product configuration.

- Deliver customized Data Center, Network, and security solutions by assessing client/prospect/market requirements by translating those into a technical framework.- Act as a Subject Matter Expert (SME) and Trusted Advisor of customers/clients- Do customer presentations, conduct demo and proof-of-concept; undertake product configuration.- Assist in the development of the technical section of proposals.- Liaise with Principals on the product and technology-related items.

- POS system support, and maintenance- Daily monitoring of opening, closing procedure, daily updates, and sales.- Maintaining the integrity of the system through the proper implementation of policies.- Provided technical expertise for IT network design, implementation, optimization and upgrade.- Monitored the LAN/WAN network environment including routers, switches, firewalls, Internet access and software applications.- Installation, configuration and maintenance of (Windows servers, Cisco infrastructure, POS systems) system network components.- Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions.- Provided administration support, accessing network