Strong business acumen combined with technical breadth and depth.- Trusted advisor: consulting, people management, agency/vendor management and project/program management.- Software as a Service (SaaS): concept, requirements, workflow development and analysis, architecture, development, deployment and support.- Business development: ideation, concept development, planning, implementation, and delivery- Software testing: unit testing, integration, system, acceptance and performance, - Training and development: Needs assessment, planning, design and development, delivery
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It Digital Transformation ManagerIdaho Courts Oct 2023 - PresentBoise, Idaho, UsManaging and directing strategic planning to create the digital future for Idaho courts.* Define system and user requirements* Lead journey mapping * Partner and lead IT Architects (enterprise, cloud, solution, security)* Research, develop and recommend cutting-edge judicial software products and IT services for the future of Idaho courts. -
Solutions Integration Program ManagerHp 2021 - May 2023Palo Alto, Ca, UsResearch and development program manager delivering and managing solutions delivery to print hardware systems portfolio • Working across; hardware programs, future product marketing, solutions, and quality teams • Drive engineering development and implementation for solution offerings. • Directing development of critical deliverables, budget, resource allocation plan, and other support requirements for solutions. -
Itsm Global Capabilities ManagerHp 2017 - 2021Palo Alto, Ca, UsProduct\Program manager defined & designed new global capabilities/services for HP Services ITSM (ServiceNow platform). • Defined requirements, led story grooming, managed test planning, execution, and defect logging/tracking. • Led development and integration of HP Smart Locker service.• Managed vendors and integration partners across global team.• 2020 HP Re-Inventor Award
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Global Delivery Assurance ManagerHp 2015 - 2017Palo Alto, Ca, UsProgram manager designed and delivered global automated delivery tool, supplying real time Delivery Readiness Assessment (DRA). • Defined business requirements to lead design and development for new global service offerings• Developed more efficient and effective workflows• Drive deal readiness reviewing financials, risk management, pursuit management and headcount.
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Us Solutions Technical Consultant ManagerHp 2010 - 2015Palo Alto, Ca, UsPeople manager - created and managed technical team of Solution Technology Consultants within Managed Print Services. • Solutions Team provides project management, integration, pre and post sales consulting, and training on $10M (FY15) • Growing Solutions business, 15% YoY. • Designed and implemented new processes and reporting metrics to align with new business focus (solutions)
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Sales Program ManagerHp 2006 - 2010Palo Alto, Ca, UsSales Program manager on HP Indigo digital press, providing pre\post sales consultation on custom\complex end to end workflows for North America. • Managed delivery and execution of workflow solution(s),• Providing the single point of contact for customers in development and integration of workflows. • Interpreting customer needs to business and technical requirements.
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Program Manager - Business DevelopmentHp 2004 - 2006Palo Alto, Ca, UsProgram manager designed and implemented first automated Managed Print Services proposal and contract generation tool for sales. • Managed vendor, partner, and sales relationships. • Managed development of new business model\strategy• Achieving 230% YoY growth; growing total contract value from $1.1M to $3.6M.
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Technology Consultant- EngineerHp 2000 - 2004Palo Alto, Ca, UsTechnology consultant within Research and development, leading solution integration for remote monitoring in Managed Print Services across the globe.•Trusted advisor for customer and sales by providing a single point of contact•Global technical lead facilitating and integrating new print monitoring technologies•$8M in sales; Alcatel, 3M, DuPont, Boeing, Ford AMEX, Delphi, Boise Corp, DreamWorks, Goodyear, CEMEX, AGERE, AFC, and Family Dollar.
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Technical Marketing EngineerHp 1998 - 2000Palo Alto, Ca, UsTechnical marketing engineer facilitating sales engagement and customer escalations. • Trusted advisor and single point of contact across the globe for hardware and software products • Defined customer requirements into business and technical requirements• Developed and delivered technical product training to global audience
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Development EngineerHp 1996 - 1998Palo Alto, Ca, UsDevelopment engineer pioneered development of automated system testing • Designed and developed application and driver tests. • Debugged and classed testing results into customer and business requirements • Drove and managed customer requirements into product development
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Firmware Test EngineerHp 1994 - 1996Palo Alto, Ca, UsFirmware test engineer designed, developed and executed all aspects of firmware testing• Managed firmware testing across all enterprise product• Created automated results process• Root cause analysis on testing failures and defects
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Hardware And Software Support TechnicianHp 1992 - 1994Palo Alto, Ca, UsHP Hardware and software customer support • Provided technical assistance (SW & HW);on LaserJet, scanner, fax, plotters, and design jets• Developed and delivered product training• Enabled real time feedback loop to product development teams.
Jeff Huelse Education Details
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University Of IdahoGeographical Information Systems -
Boise State UniversityMicro Mba
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Regis UniversityGraduate Course Work Business
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California State University, ChicoGraduate Certificate Colorimetry
Frequently Asked Questions about Jeff Huelse
What company does Jeff Huelse work for?
Jeff Huelse works for Idaho Courts
What is Jeff Huelse's role at the current company?
Jeff Huelse's current role is IT Digital Transformation Manager.
What schools did Jeff Huelse attend?
Jeff Huelse attended University Of Idaho, Boise State University, Regis University, California State University, Chico.
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