Collaborate with cross functional teams to coordinate control testing activities, share findings, and implement remediation plansPerform testing of internal controls to assess the control effectiveness, ensuring adherence to standards and procedures Consistently adhere to evidence handling process, ensuring effective external audit across operational controlsEvaluate user access controls to ensure that only authorized individuals have access to system & data Lead audit walkthroughs with external auditors ensuring thorough understanding of organizational process & controls

Started as a Senior Collections specialist where I was responsible for managing diverse portfolios and managing inbound & outbound calls, resolving disputes & optimizing cash flow through accurate forecasting. Got the opportunity to transition into a role focused on SOX Control testing. Currently involved in testing ITGC & financial controls, collaborating with cross-functional teams to assess the overall effectiveness of the controls. Identify control gaps and provide remediation to mitigate risks ensuring regulatory compliance and enhancing the organization's risk management framework.

In this role, I excelled in managing a diverse customer portfolio, ensuring seamless payment collections and efficient resolution of disputes. I actively contributed to weekly client reviews, skillfully managing stakeholders and serving as the primary point of contact for team escalations, fostering effective communication and swift resolution of collection-related matters. Leveraging the power of the FMEA (Failure Mode and Effects Analysis)tool, I proactively identified and highlighted risks, significantly reducing process escalations and enhancing collections efficiency. Furthermore, I undertook the additional responsibility of training and mentoring new recruits, equipping them with the necessary knowledge and skills to excel in their OTC deliverables.

Setting up vendor accounts along with relevant tax and payment details. Performing Quality Audit for team to ensure better efficiency.