A talented, bilingual individual with extensive experience providing top grade service to increase loyalty and business. Verifiable talent for increasing client satisfaction and creating a substantial increase in customer referral/retention rates. Passionate for community culture and the technology industry. Expertise in multi-tasking and accustomed to performing in fast-paced environments, with emphasis in ensuring projects are fulfilled upon deadline while exceeding expectations. Verifiable strong and supportive background with experience in revenue building sales, customer service and support, business analysis, and technical expertise. Detail-oriented go-getter with excellent oral and written communication, analytical, organizational and time management skills.