Jia Gu Email & Phone Number

San Francisco Bay Area

Oversaw day to day operations and maintenance of control components, documentation, network security and hiring and training of new staff. During my time at Joinn Biologics I led restart and evaluation efforts for a potential new biopharmaceutical sit in Richmond, CA. Over the year and a half that I worked there I oversaw troubleshooting and compliance for all utilities including boilers, chillers and HVAC systems. In addition I assumed many responsibilities in project management for facility restart including creating project scope, preparing budgets for approval, and coordinating with service providers and clients.

Chicago, Il

- Analyzed mobile messaging competitive landscape, leading to the expansion of new features to Catapult MRM- Supported translation process for rapid internationalization of the Catapult MRM in preparation for launch into the UK and China before Q4 of 2016- Conducted market research of the international presence of current clients to support Catapult's international growth

Greater Chicago Area

- Planned and executed small and large scale tabling events and product demonstrations, directly leading to the creation of over 100 new Course Hero accounts- Implemented low cost social media and guerrilla marketing techniques, increasing brand awareness on Northwestern's campus, through the use of Facebook and strategic flyering

Albany, New York Area

- Developed and maintained Amazon product page for Hentex products, resulting in a 200% growth in revenue over 3 months- Oversaw Hentex customer support by answering and addressing over 100 customer questions, concerns, and issues

Bachelor Of Applied Science (B.A.Sc.), Industrial Engineering And Economics, 3.34

Education record