Jia Sharma Email and Phone Number

Directly manage front office ticket sales, addressing customer inquiries, closing sales, and resolving grievances/complaints to ensure superior client service. Oversee operations, supervise staff, and handle escalated customer concerns as a student manager, improving team performance and operational workflow. Developed and implemented a Microsoft Excel data management system to track the impact of marketing campaigns, driving informed decision-making and client engagement strategies

Billionaire Wealth and Corporate Activity-Assisted in data collection and analysis using OCR and RStudio to explore connections between global elites across history-Applied graph-based algorithms to study relationships between professionals, industries, and historical contextsReimagining Justice Lab-Digitized archival documents for the research team, enhancing accessibility and searchability-Developed Python scripts using OCR and LangChain for automated conversion of printed/handwritten text to digital format, facilitating research accessibility-Utilized Excel for task tracking and workflow optimization, contributing to improved research operations and project management.

Supported executive team during the early stages of their seed fundraise and sales growth. Built one pagers, intro decks, and longer deep dive material for investment discussions and sales pitches. Additionally conducted detailed market research to inform the broader landscape of AI solutions in the healthcare space.

Supported business development efforts at a startup focused on low-cost water purification systems for underserved communities. Synthesized pilot study data into Excel reports and PowerPoint presentations for discussions, contributing to commercial strategy decisions.