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Jia Chen Email & Phone Number
Product Operations Educator
at
lululemon
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Operations Educator
Location
Burnaby, British Columbia, Canada
Company size
Who is Jia Chen? Overview
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Quick answer
Jia Chen is listed as Product Operations Educator at lululemon, a with 11 employees, based in Burnaby, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Jia Chen.
Jia Chen previously worked as Director of Operations at 智云健康 and Director of Product Management at Wedoctor (微医集团). Jia Chen holds Master'S Degree, Computer And Information Systems Security/Information Assurance from New York Institute Of Technology - Vancouver.
Company email context
Email format at lululemon
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lululemon
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Profile bio
About Jia Chen
• 12 years in the Internet industry as a product manager and owner. 8 years as a team manager, reporting to C-level executives in the latest job.• I have successfully launched several products from 0-1, which continue to generate revenue and traffic for my previous companies. Additionally, I excel in precise management techniques that have significantly increased business profits (annual 20 million revenue) and achieved market leadership in niche segments.• Currently pursuing my Master's degree in Vancouver, with an expected graduation date in December 2024. I am eager to leverage my extensive industry experience in a dynamic Product Manager role in Vancouver or remote positions.
Current workplace
Jia Chen's current company
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Lululemon
Employees
11
AeroLeads page
6 roles
Jia Chen work experience
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Product Operations Educator
Director Of Operations
(1) Managed 4 Internet hospitals, with 15,000 monthly active doctors providing E-Pharmacy services. Implemented cross-functional solutions for efficient prescription and drug supply to patients while ensuring compliance(2) Dominated a remarkable 1/3 market share in the Chinese local pharmacy sector, generating up to 600,000 daily prescriptions. Balanced service delivery with cost and efficiency under strategies based on data analysis, achieving a remarkable 2/3 reduction in operational costs, approximately 20 million RMB annually(3) Served as the primary contact for pharmaceutical giants like Sanofi, Ipsen, and GSK, leading customer-focused projects. Mobilized cross-team resources throughout the company to implement projects to help our customers improve patients' DOT and loyalty in chronic disease treatment(4) Participated to ring the bell in HK(HK.09955) on behalf of Product and Operation Department. Managed a team of 25 direct reports, recognized among the top 3 managers for outstanding performance. Our team received the High-Performance Organization Award in 2021
Nov 2020 - Apr 2023
Director Of Product Management
(1) Facilitated the establishment of the first online Internet Hospital in China. Led to build an end-to-end platform to connect with doctors and patients based on online diagnosis, prescription, and medical records(2) Utilized machine learning solutions to improve diagnostic accuracy, increasing click rates by enhancing query content quality and recommendation systems.(3) Managed the entire product lifecycle from end to end, launching a paid membership system from 0-1. Continuously gathered and analyzed user feedback to identify new opportunities for product improvements and revenue growth, increasing ARPU by 141% and average order price by 20%. Accumulated 150,000 paying members through tailored promotions and performance optimization based on data analysis and case analysis.(4) Awarded Annual Top Performance Manager by the CEO.
Dec 2016 - Dec 2018
Senior Product Manager
(1) Managed personalized recommendations system for customers on the home page of the JD APP and mobile web, increasing retention rate by 45%(2) Led the release of a brand-new wireless data analysis platform throughout the company(3) Create a self-customed analysis platform for employees based on a detailed understanding of the solution context of every business unit and senior management(4) Owned the product end-to-end from product vision, requirements analytics, roadmap, features definition and iteration. Track development progress and quality. Be the main contact point cross-functionally and promote delivered products
Sep 2014 - Feb 2016
Product Manager
(1) Delivered a new e-commerce business in APP and mobile website. Enhanced the flow of new users by 400% and sales by 250% after release(2) Coordinated to established SOP mechanisms of mobile functions delivery
Sep 2012 - Dec 2014
2 education records
Jia Chen education
Master'S Degree, Computer And Information Systems Security/Information Assurance
Bachelor'S Degree, Automation Engineer Technology/Technician, 3.0
FAQ
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Quick answers generated from the profile data available on this page.
What company does Jia Chen work for?
Jia Chen works for lululemon.
What is Jia Chen's role at lululemon?
Jia Chen is listed as Product Operations Educator at lululemon.
Where is Jia Chen based?
Jia Chen is based in Burnaby, British Columbia, Canada while working with lululemon.
What companies has Jia Chen worked for?
Jia Chen has worked for Lululemon, 智云健康, Wedoctor (微医集团), Jd.Com, and China Merchants Bank.
How can I contact Jia Chen?
You can use AeroLeads to view verified contact signals for Jia Chen at lululemon, including work email, phone, and LinkedIn data when available.
What schools did Jia Chen attend?
Jia Chen holds Master'S Degree, Computer And Information Systems Security/Information Assurance from New York Institute Of Technology - Vancouver.
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