(1) Managed 4 Internet hospitals, with 15,000 monthly active doctors providing E-Pharmacy services. Implemented cross-functional solutions for efficient prescription and drug supply to patients while ensuring compliance(2) Dominated a remarkable 1/3 market share in the Chinese local pharmacy sector, generating up to 600,000 daily prescriptions. Balanced service delivery with cost and efficiency under strategies based on data analysis, achieving a remarkable 2/3 reduction in operational costs, approximately 20 million RMB annually(3) Served as the primary contact for pharmaceutical giants like Sanofi, Ipsen, and GSK, leading customer-focused projects. Mobilized cross-team resources throughout the company to implement projects to help our customers improve patients' DOT and loyalty in chronic disease treatment(4) Participated to ring the bell in HK(HK.09955) on behalf of Product and Operation Department. Managed a team of 25 direct reports, recognized among the top 3 managers for outstanding performance. Our team received the High-Performance Organization Award in 2021

(1) Facilitated the establishment of the first online Internet Hospital in China. Led to build an end-to-end platform to connect with doctors and patients based on online diagnosis, prescription, and medical records(2) Utilized machine learning solutions to improve diagnostic accuracy, increasing click rates by enhancing query content quality and recommendation systems.(3) Managed the entire product lifecycle from end to end, launching a paid membership system from 0-1. Continuously gathered and analyzed user feedback to identify new opportunities for product improvements and revenue growth, increasing ARPU by 141% and average order price by 20%. Accumulated 150,000 paying members through tailored promotions and performance optimization based on data analysis and case analysis.(4) Awarded Annual Top Performance Manager by the CEO.

(1) Managed personalized recommendations system for customers on the home page of the JD APP and mobile web, increasing retention rate by 45%(2) Led the release of a brand-new wireless data analysis platform throughout the company(3) Create a self-customed analysis platform for employees based on a detailed understanding of the solution context of every business unit and senior management(4) Owned the product end-to-end from product vision, requirements analytics, roadmap, features definition and iteration. Track development progress and quality. Be the main contact point cross-functionally and promote delivered products

(1) Delivered a new e-commerce business in APP and mobile website. Enhanced the flow of new users by 400% and sales by 250% after release(2) Coordinated to established SOP mechanisms of mobile functions delivery