Jia Han Yeo Email & Phone Number

Singapore

• Product Owner of PUB's MySmartWaterMeter portal which provides customers with near real-time access to their hourly water usage data, empowering them to be smart water users
• Analyzed large volumes of data for insights into consumption behavior and implemented targeted engagement strategies, resulting in more effective targeted customer engagement strategies contributing significantly to.
• Implemented Extract, Transform, Load (ETL) processes and developed customized Qlik Sense dashboards for different teams, streamlined data visualisation processes and enhanced overall quality of decision-making.
• Orchestrated workplace transformation projects, automating manual tasks through Python scripts and Robotic Process Automation (RPA) with UIPath, resulting in more than 80% of time savings and reduced errors.

Singapore

• Manage operations in Kranji Water Reclamation Plant to reclaim used water into high quality feed water for uninterrupted NEWater production.
• Lead 10 members across 3 teams on plant upgrading projects, security, facility management and ICA (Instrumentation, Control and Automation) workstreams.
• Analyze plant performance datasets to optimize operating procedures, achieve lower costs, reduce inefficiencies and maximize output (e.g., reduced potable water consumption by more than 30%).
• Responsible for overseeing critical chemicals supply chain resilience for PUB Water Reclamation Plants and NEWater Factories.

Singapore

• Developed long-term sustainable water supply, flood risk and used water management policies with holistic assessment of technological developments, risks, operations and financial considerations.
• Founding member of the Covid-19 Safe Distancing Taskforce Secretariat, coordinated across more than 15 agencies and implemented effective measures since the Circuit Breaker to curb transmission of Covid-19.
• Formulated concise and comprehensive responses to parliamentary questions for Ministers.

Singapore

• Administered Contract T-08 for the S$6.5 billion Deep Tunnel Sewerage System Phase 2 Project which involved challenging deep ground and undersea tunneling operations.
• Collaborated and planned effectively with key public and private sector stakeholders to ensure smooth implementation of the project.
• Identified and mitigated key project execution risks to deliver the project safely on time and within budget.

Singapore

Intern at the Water Supply (Network) Department and 3PN (People, Public, Private) Department

Singapore

DYS1 in the 36th Battalion, Singapore Combat Engineers of the Singapore Armed Forces

Singapore

Learning Journey Facilitator and Classroom Enrichment Tutor for Zenitant Pte Ltd

Master Of Science, Civil Engineering (With Environmental Systems), Distinction

Dean's List

Summer Term, Anthropology Of Water And Environmental Economics, A Minus

Bachelor Of Engineering (Beng), Civil Engineering, First Class Honours