Jia Inacio Email & Phone Number

Toronto, Ontario, Canada

• Manage, coach, and lead DI teams, including Mammography, Ultrasound, xray and Pacs. Overseeing 90,000 exams performed annually.• Chair of DI quality safety and education committee. Measure, monitor, strategize, and implement processes to improve quality indicators and KPIs both aligned with corporate vision and meaningful for the local team.• Championed the local EPIC clinical information system transformation - Radiant. Identified gaps in workflow and continually improving on… Show more • Manage, coach, and lead DI teams, including Mammography, Ultrasound, xray and Pacs. Overseeing 90,000 exams performed annually.• Chair of DI quality safety and education committee. Measure, monitor, strategize, and implement processes to improve quality indicators and KPIs both aligned with corporate vision and meaningful for the local team.• Championed the local EPIC clinical information system transformation - Radiant. Identified gaps in workflow and continually improving on optimization processes including billing correction, technologist module updates, downtime workflow modification, interface enhancement with other clinical areas.• Foster a collaborative environment by encouraging staff engagement, team discussion and goal setting, and joint idea generation and implementation • Financial responsibility including staffing, contract and supplies management and other expenses• Led and engaged internal and external stakeholders to participate in jointly meaningful projects such as workflow support for various clinics, wait-time reduction, breast screening catch-up, radiation safety standardization, and optimized resource allocation models to support surge needs. • Responsible for hiring DI new staff.• Participated in RFP and vendor evaluation processes for the DI Concourse project. • Committed to continual learning, completed a leadership PMP class, LEADs module, and currently finishing Equity learning module. Show less

- Manage inter-disciplinary projects, aligning with corporate digital vision, applying latest technology to improve standard of care, patient experience, and workflow- Designed and implemented Direct Referral program pathway- Identified workarounds, leveraged stakeholder input in design, and implemented improved process in follow-up exam capture and diagnostic patient follow-up pathway- Manage policies, equipment reprocessing, and occupation health inspections for MI department-… Show more - Manage inter-disciplinary projects, aligning with corporate digital vision, applying latest technology to improve standard of care, patient experience, and workflow- Designed and implemented Direct Referral program pathway- Identified workarounds, leveraged stakeholder input in design, and implemented improved process in follow-up exam capture and diagnostic patient follow-up pathway- Manage policies, equipment reprocessing, and occupation health inspections for MI department- Manage clinic operation efficiency, including staffing, workload, schedules, payroll, and booking- Conducted outreach and education endeavors for under-served groups by coordinating with CCO and osteoporosis Canada- Expand hospital cancer screening catchment area by establishing connection and partnership with independent community groups- Consult patients and families regarding breast health concerns, and triage direct referral requests based on urgency and symptom Show less

Princess Margaret Cancer Center

• Initiated the 1st employee open house in the hospital: Recognized failing employee morale, written event plan and presented to the SVP, negotiated budget, included 6 departments, engaged 150 employees, achieved higher employee satisfaction as per annual survey• Developed business plan to gauge higher education and practice needs for Breast Imaging advanced practice in Ontario. Presented initiative to senior management, applied to Collaborative Academic Practice fellowship, est. budget… Show more • Initiated the 1st employee open house in the hospital: Recognized failing employee morale, written event plan and presented to the SVP, negotiated budget, included 6 departments, engaged 150 employees, achieved higher employee satisfaction as per annual survey• Developed business plan to gauge higher education and practice needs for Breast Imaging advanced practice in Ontario. Presented initiative to senior management, applied to Collaborative Academic Practice fellowship, est. budget $12k.• Streamlined biopsy processes: identified bottleneck, reduced task redundancies, saving 30% clinical time• Facilitated inter-disciplinary education sessions between radiation therapy, radiography, and social work, bridged knowledge gap, able to provide more relevant services and advice on an on-going basis• Implemented electronic daily QC recording such as charting and data collection, reduced redundant work, saving 5 clinical hours per month• Engaged in trialing and selecting optimal biopsy device, completed company capability and device functionality analyses, identified risks and benefits, facilitated device purchasing decisions • Coached 2 new staff to achieve expert performances in ultrasound and minimally-invasive procedures Show less

• Identified inefficiencies in communication between x-ray and clerical staff; utilized Gantt chart and queuing to improve workflow for imaging department check-in• Initiated a streamlined patient referral process; completed needs evaluation, triaged patients; resulted in reduced wait-time and achieved expedited services

Oshawa, On

• Worked in ER as well as general Diagnostic Imaging department. • Performed daily Diagnostic Imaging Department network and PACS related troubleshooting tasks.• Contributed to the Database Replication project for all three Lakeridge Corporation sites, and GTA-east DI-r (Diagnostic Imaging Repository) project in Lakeridge Oshawa.

Master Of Business Administration (M.B.A.), Dean'S List (Top 20% Of Class)

Activities and Societies: Vice President for Health Care Management Association (HMA); Women in Management Association (WIMA).

Bachelor Of Science (B.Sc.), Radiation Sciences

Specialized in Medical Radiation Science. Graduated with Honours. Zonta Mammography award 2009 recipient.

Medical Radiation Science, Radiologic Technology/Science - Radiographer

Received Zonta Mammography Scholarship / Award PACS professional