As a Crew Member at McDonald's in Halifax, West Yorkshire, I quickly adapted to the fast-paced environment, demonstrating an exceptional ability to learn swiftly and deliver high-quality service. My commitment to excellence was consistently recognized through numerous 'Star of the Shift' awards, reflecting my dedication to maintaining superior service standards.I thrived in building excellent relationships with colleagues and customers alike, often receiving commendations for my positive interactions and ability to enhance the customer experience. My approachable and helpful nature made me a go-to person for both customers and team members.Beyond my regular duties, I played a pivotal role in mentoring new staff members. Recognizing the challenges that come with adapting to a dynamic work environment, I proactively shared techniques and insights that significantly reduced their adjustment period. My efforts not only helped new employees become proficient more quickly but also contributed to a more cohesive and efficient team dynamic.This experience at McDonald's has been instrumental in honing my skills in quick learning, quality service delivery, and team collaboration, laying a strong foundation for my professional growth in the field of interpreting and translating.

Mainly responsible for helping to inquire and collect information that customers need, identifying and formulating the manuscripts before translation, providing Chinese-English translation and proofreading.

Mainly responsible for assisting translators in document translating work, etc.