Kaleung(Charlie) So Email & Phone Number

Bella Vista, New South Wales, Australia

• Attended all matters pertaining to installing, commissioning, decommissioning, repairing, maintaining and servicing the Amada's machinery and products as required by the customer;
• Provided the necessary training to customers in order to maximise the functions of machines;
• Experienced undertaking Mechanical & Electrical maintenance of automated machines/equipment like Amada Turret Punch & Fiber/CO2 Laser, MP/MPL/ASRN/ASFH autoloader, FLW Welder and so on;
• Knowledge and operation of CNC programming, Fanuc controls and I/Os fault diagnosis of Omron PLCs;
• Had vast and solid experiences & ideas in optimising the Sheetmetal Fabrication production process and achieving a fast time-to-market.
• Communicated with clients to determine needs and explain complex machinery issues;

12A Rodborough Rd, Frenchs Forest NSW 2086

• Worked in the CBA ATM Monitoring Team carrying out diagnostics on a range of CBA and Bankwest ATM machines throughout Australia and ITS technologies in a professional and quality focussed manner;
• Assisted and supported level 1 ATM maintenance for branch staff, field technicians, Telstra technicians, electrical contractors and system integrators via phone, email and remote connections;
• Diagnosed and provided reliable solutions to technical matters to assure complete client satisfaction through all stages of the diagnostic and repair process;
• Collaborate with the ITS technical support team during the troubleshooting process to help with internal system management, fault finding, hardware maintenance and support and software update;
• Cooperated with internal teams to ensure client queries are responded to in a timely matter;
• Communicate to internal teams any client challenges to ensure issues are followed up and resolved;

20 Orchard Rd, Brookvale, NSW 2100

• Worked as part of the Taylors Door Engineering team and client services to ensure that optimum product and integration design is achieved to meet customers’ requirements.
• Assisted line production manager in designing various 2D door frame profiles through AMADA CAM software and adjusted drawing if required;
• Understood the functionality and configuration of a wide range of CNC fabrication machines. Particularly, programmed and operated the Amada Turret Vipros 357 Queen Punching machine to engineer proper door frame metal.
• Troubleshoot metal fabrication problems with professional mechatronics engineering principle to minimize the cost and processing time;
• Tracked and updated project plans, work schedules and budgets.

Bachelor Of Engineering - Be, Mechatronics, Robotics, And Automation Engineering, Honours Class 2 Division 1

Certificates, Bsb40215 Certificate Iv In Business (Professional Year Program For Engineering), Completed

Activities and Societies: Impleted and monitor WHS policies, procedures and programs to meet legislative requirements Organse meetings.

Certificate, Language Interpretation And Translation