Jialing Ong Email & Phone Number

Singapore

Singapore, Singapore

Gravitas Recruitment Group is an international recruitment consultancy that provides specialist recruitment services to businesses and individuals in Singapore, Hong Kong, Leeds, London, Manchester, China and Germany. The company focuses on key niche markets such as Actuarial, Technology and Financial Services.

Singapore

• Provided account services to customers such as receiving deposits, loan payments, issuing cash withdrawals, and cheque encashment• Demonstrated organizational skills when performing balancing for inventory and cash on a daily basis• Cross-sell bank products by answering enquiries, informing customers of new services and product promotions• Maintained customer satisfaction by ascertaining customers' needs and directing customers to appropriate channels• Provided backroom support such as cheque clearing, purchase requisition and claim submissions• Ability to cover Universal Banking Ambassador(UBA) role and educate customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines• Ability to function as dual-role of Teller and Chief Cashier• Recognised as the Top Digital Ambassador for achieving the highest number of internet banking registration in 2021• Achieved EXSA Silver and Gold award in 2020 and 2021 respectively for delivering high-quality service• Received HSBC Shining Star Award in 2019 and 2020 and HSBC Rising Star Award in 2021 for being in the top 10% in the Wealth and Personal Banking department

Singapore

• Developed strong interpersonal skills when interacting with customers• Provided professional makeup and skin consultation to customers• Left the company after the contract ended in August 2018

Singapore

• Was organized when assisting day to day operations such as preparing ingredients and checking stocks• Developed expertise in frontline operations by upselling products to customers • Processed customer orders and performed cashiering duties • Performed quality checks on products and ingredients • Left the company in May 2018 due to business closure

Singapore, Singapore

• Represented Temasek Polytechnic in 15 business plan and innovation competitions• Developed Search Engine Optimization (SEO) skills• Conducted SEO talks to 5 companies such as Shine Korea, Deco-Base and Patma Gifts• Represented Temasek Polytechnic and won Merit award with $3000 cash in Tan Kah Kee competition 2017• Received Commendation award for Final Year Project inJanuary 2018• Appeared on Channel 8 program “Gift for Mum 2” in March 2018 to showcase an innovation invented during internship

Bachelor Of Arts - Ba, Business And Marketing

• Completed modules in Marketing Management, Market Research, Digital Marketing, Brand and Corporate Communications, Corporate Marketing.

Diploma, Business Process And Systems Engineering

• Completed modules in Business Fundamentals, Principles of Economics, Marketing Concepts & Strategies, Marketing Intelligence, Process.