-Plan study of work problems and procedures such as communication, information flow, logistic & operations, cost & financial analysis. -Gather and organize information on problems or procedures; liaison across function to analyze and validate functional and system requirements for business processes and systems.-Analyze financial, performance, and other data collected, interpret information, and consider available solutions or alternate methods of proceeding.-Analyze resource allocation and performance data to improve operational & cost efficiencies and minimize system errors through quality control and SOPs.-Organize and document the finding of studies and prepare recommendations, solutions, or alternative practices for implementation of new systems, procedures, or organizational changes.-Develop or update functional or operational manuals outlining established methods of performing work in accordance with organizational policy.-Generate and incorporate customized reports to management upon request.

-Content creation for iPad application. -Data entry and basic design that requires accuracy and creativity.-Worked in a multicultural environment, gaining a reputation for working well in diverse teams.

-Resolved any issues that may have arisen in order to keep the show running on a daily base. -Held to the standard first-class level of customer service whilst inside the parks.