Worked on azure outage experience, service health/ resource health experience, the famous status.azure.com. And azure autopilot platform for bare metal machine fleet.

- Created Azure Diagnostic Services allows internal and external customers to submit diagnostic requests for their Azure issues. This have greatly deflect the support requests from customers and help Azure Support Engineers to quickly resolve the support requests.- Azure Service Health dashboard, a personalize health dashboard for each Azure customer. It customized Azure outages for every customer.

Develop software services that are designed to adapt to the evolving businesses of Amazon while improving customer experience, as well as the quality and productivity of our operations teams, both customer facing web applications - AWS Support Center, and some internal tools. - Work with a great team of software professionals to develop new functionality and correct software defects- Independently design, develop best solutions for web app- Follow detailed life-cycle processes, utilizing best practices for configuration control and development practices, with unit tests, integration tests, end-to-end tests- Maintain and extend JAVA-based applications which utilize MVC frameworks on server side, eg. Spring MVC. And angularjs on client side- Create AWS Support Center console, a customer facing website allows customers to contact AWS with multiple ways- Create AWS Managed Services backend service endpoints, includes Change Management, Provisioning management, Automation services. It is now publicly available https://aws.amazon.com/managed-services/I have learned to manage multiple tasks and meet scheduled dates with good estimates. View myself able to adapt in a rapid changing environment, a fast learner and self-starter. Excellent written and communication skills and can work independently and well within groups.

– Directly responsible for creation of test cases, execution of tests and documentation of test results– Worked closely with developers to get bugs fixed and QAs for requirements. Also designed andimplemented an internal testing and documentation tools used extensively in test scripts (VBA)– Received a positive recommendation at the end of internship