Jia Tern Tam (Jt) Email & Phone Number

Kuala Lumpur, My

Federal Territory Of Kuala Lumpur, Malaysia

- Lead the product development and enhancement of in-house applications, ensuring alignment with business goals and user needs.- Collaborate with cross-functional teams including developers, power users and business champions to define product vision and roadmap.- Prioritise and manage the product backlog, oversee the delivery of features and improvements.- Conduct requirement gatherings, write user stories and coordinate UAT- Conduct user research and gather feedback to continuously improve product usability and functionality.Research:- Lead the Research operations, focusing on talent research across multiple regions.- Conduct talent availability and salary benchmark studies to enable data-driven hiring, sales, business expansion and customer growth strategies.- Develop and maintain a robust database of talent metrics, ensuring accurate and up-to-date information.

Federal Territory Of Kuala Lumpur, Malaysia

INSCALE is a software development company with offices in Portugal, Malaysia, Ukraine and Macedonia. We establish permanent development teams for European companies with on-going development of software applications. We work on exciting roles within a global environment, and each team works as an integrated part of the client's organization.I handled tech recruitment assignments in Malaysia and Portugal spanning across software engineers, architects, team leads and so on.

Malaysia

I worked for a e-commerce start-up based in Kuala Lumpur, with the core products and platform revolving around online retail, e-commerce ecosystems and others.I managed end-to-end talent acquisition strategy and scaling of the hiring capabilities to achieve business goals.

Kuala Lumpur, Malaysia

Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers.I managed the recruitment of IT & Finance (systems/process improvement) professionals across Shared Services, IT Hubs, GBS and Centre of Excellence (CoE) in Malaysia.

Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Yeongdeungpo-Gu, Seoul, Korea

Internal title: Member Committee Vice President, OD & TM- Planned and implemented organisation growth strategies, overseeing 19 local offices in South Korea- Strategised and led national talent recruitment programmes through online and offline platforms- Revamped HR processes to improve talent acquisition, talent development and retention - Designed talent development cycle, including face-to-face and online trainings, syllabus, contents, conferences and spaces.- Tracked and analysed organisation performance metrics, and implemented long-term change management decisions based on data- Improved organisation-wide talent retention rate from 20% to 41%- Revamped the national website to a more customer-centric UI/UX to drive traffic and improve conversion rate- Achieved 20% growth of annual operations result and revenue

Selangor, Malaysia

Internal title: Member Committee Vice President of Expansions- Led national expansion initiatives. Initiated 4 new expansion branches which contributed to 8% of annual revenue- Coached 3 local chapters in in operations growth, sustainability growth and team coaching- Coached new expansion start-ups in creating operation foundation and basic organisation process understanding- Led a team of 6 in supporting regional (Asia Pacific) Sustainable Development Goals (SDG) alignment throughout 14 countries- Facilitated 3 national conferences and Asia Pacific Conference 2016 in Shanghai, China- Created national volunteer project framework- Aligned national volunteer projects with the Sustainable Development Goals