1) Deliver BAU (Business As Usual) Projects: For business continuity, assist Project Manager to deliver client request, risk remediation and operation effectiveness improvement to existing system.- Servicing as BA, efficiently work with users to document requirements down to concrete scenarios- Adopt JIRA and Confluence tool to manage system change request- Assist Project Manager and continuously improve delivery effectiveness2) Deliver Global Regulatory Projects: For Anti-Money Laundry purpose, Transaction Monitoring project enables reporting functions to capture suspicious transactions for Global Transfer Agency- Servicing as BA, efficiently engage with product, IT, business and quantitative analysts for requirement gathering and manage Business Requirements Documents.- Describe detailed requirements with technical team and liaise with relevant stakeholders whenever system gaps are detected between design and requirements. - Proactively assist project manager for risks and issues management in order to ensure on-time delivery. - Perform functional tests and delivered users training to ensure smooth implementation.- Train junior BA by sharing knowledge and skills to understand system logic and onboard them to work as BA

1) Deliver Central Security Depository Regulation (CSDR) solution: CSDR requests Transfer Agency to report transactions and balances for reconciliation. - Assist delivery of both short-term and long-term solution to meet regulatory goals. - Participate and conduct communication with CSD representatives for requirements gathering. - Compare the enhancement in the existing SWIFT services according to the latest market standard for MT535/MT536.2) Assist onboard vender product for report distribution services: - Participate in vendor meeting with lead BA for issues and requirements clarification. - During testing period, report issues and assist to manage vendor and IT quality by regular issue summary. - Produce sufficient functional testing cases for delivery quality control3) Assist Project Manager Officer: Prepare project status updates regularly to program managers and project managers. Gather and prepare updates for Monthly Product meeting. Serve as admin to manage resources movement

Support production issues and manage incidence tickets: Well understand risk and financial impact of production issues and incidence. Follow company policy to control risks and report incidence with thinking of preventive method.

The six-month research in the State Key Laboratory of Software Development Environment is a real great experience for studying. Searching for the latest technologies in Information system complete my knowledge in this domain.

I've worked as a Google Script developer being an intern in Information department of Holcim. During this time I've used English as a working language to communicate with the International Team (including teammate out of France). I have learned to work as a real developer and cooperate with them.

Working in the inventory, I used Microsoft office tool for a management of the storage.