Conducted advanced research on nanomaterials for mechanical and flame-retardant properties improvement, leading to 6 publications in Q1 journals and presentations at national and international conferences.Designed mechanical testing prototype with software, e.g. AutoCAD and SolidWorks; Optimised and validated design with computational models in Abaqus and Ansys. Hands-on experience using various testing techniques including SEM, XRD, FTIR, TG and DMA in the lab environment, characterising and developing novel nanomaterials. Coordinated 3 research projects and worked seamlessly with multidisciplinary teams to ensure the projects delivery on schedule.Managed lab chemicals and resources based on SDS documents to ensure compliance with safety regulations, mitigating lab incidents.

Led a team of 6 sales consultants to consistently hit and beyond sales targets, achieving top 5 rankings of NBN product sales among all franchisers in NSW.Enhanced customer satisfaction by personalised experience and adherence to customer service standards, achieving top 10 ranking of NPS score among all franchisers in NSW. Analysed sales data and market trends to optimise inventory, increasing product availability. Maintained strong relationships with customers and upper management, gaining customers loyalty and securing exclusive deals. Ensured compliance with all company policies and procedures in store layouts, passing monthly audit.

Assisted in executing research studies on nanomaterials for microwave-absorption enhancements and co-authored 2 peer-reviewed publications.Collected, analysed and interpreted data using Excel, MATLAB and Origin, ensuring accuracy and reliability in research outputs. Drove the decisional process by compiling academic reports to academic leadership.